Misleading information from TSB about options at end of Fixed rate 2 year ISA

eskbanker

Vember said:

Page 2 has headings "If we don't hear from you", "Add a bonus rate to your cash ISA Saver" "other ways to get in touch" and "We're here to help."

The first of those presumably outlining another option, i.e. the default one of rolling over into an easy access ISA?

masonic

Probably this:

Alexland

Maybe for completeness they should add an option to go ask what to do on the MSE Savings & Investments forum.

Vember

masonic said:

Probably this:

Yes, that's the wording on page 2, thank you

fuzzzzy

Alexland said:

Maybe for completeness they should add an option to go ask what to do on the MSE Savings & Investments forum.

No, just a simple short sentence  "Alternatively, you may wish to transfer your funds to another ISA provider" added to the options, as suggested by refluxer, would suffice.

Not sure why pointing out a deficiency in TSB communications regarding maturity options has been met with such a barrage of scorn.

Anyway that will be my last comment on this thread.