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No longer receiving Bank OTPs issue
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35har1old said:RumRat said:35har1old said:Cornucopia said:You're probably going to have to walk through the log in process. Santander wants/prefers/is moving to authorising Online banking log-ins via the App.
When I use the App I am only required to enter a series of numbers with no further information required
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As I said the App is not only used for approving new payments, but also for logging on.Drinking Rum before 10am makes you
A PIRATE
Not an Alcoholic...!0 -
35har1old said:RumRat said:35har1old said:Cornucopia said:You're probably going to have to walk through the log in process. Santander wants/prefers/is moving to authorising Online banking log-ins via the App.
When I use the App I am only required to enter a series of numbers with no further information required
.Same for me. I only need an OTP if I'm setting up a new payee. I use online banking and don't have the app so there is no question of authenticating on there.Could it be that Santander think the OP's mum has the app and that on the desktop it is waiting for her to respond on the app?
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