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Co-op Bank: Can They Really Be That Bad?

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  • UKX69
    UKX69 Posts: 190 Forumite
    100 Posts Name Dropper Photogenic
    gsmh said:
    Rob5342 said:
    Modern banks do make a good effort with their apps. A good app is important to me as that's the main way you interact with your bank. My definition of an archaic bank would be one like Nationwide who don't even have transaction notifications. A banking app without notifications is like a car that still has a starting handle. 
    That just shows how we're all different. I turn off such notifications. I open the app regularly to check what's going on, I don't want my notifications littered with messages about banking transactions. I know what's going on.

    I kind of agree with both sides here. I'm certainly not going to be persuaded to join a bank simply because it has "bill-splitting" or (apparently essential to some) "pots" or a link to Google Maps showing where the spending took place (!!!!!!), but OTOH I do want transaction notifications.

    If someone has started to empty one of my accounts fraudulently then I'd like to know about it asap.
    Many thanks to those who have contributed to my question. I guess the world is split into 2 halves, those who like app only banks and those who like traditional banks. I fall into the latter. 😊
  • DasTechniker said:
    Many thanks to those who have contributed to my question. I guess the world is split into 2 halves, those who like app only banks and those who like traditional banks. I fall into the latter. 😊
    Well not really, there are plenty of people who like both.
  • UKX69
    UKX69 Posts: 190 Forumite
    100 Posts Name Dropper Photogenic
    DasTechniker said:
    Many thanks to those who have contributed to my question. I guess the world is split into 2 halves, those who like app only banks and those who like traditional banks. I fall into the latter. 😊
    Well not really, there are plenty of people who like both.
    Now you say it…..🤔
  • We opened a joint Co-Op current account about 4 years ago primarily because we wanted their insurance package (travel, breakdown, phone) at £15 a month. We have the required 3 direct debits, have the 6% regular saver and other than that very rarely use the account. One advantage is they send paper statements monthly which are very useful when you need identification docs for opening other accounts.
  • UKX69
    UKX69 Posts: 190 Forumite
    100 Posts Name Dropper Photogenic
    We opened a joint Co-Op current account about 4 years ago primarily because we wanted their insurance package (travel, breakdown, phone) at £15 a month. We have the required 3 direct debits, have the 6% regular saver and other than that very rarely use the account. One advantage is they send paper statements monthly which are very useful when you need identification docs for opening other accounts.
    Thanks for the info. I insist on paper documents as backup whenever possible for precisely the reason you say…..and Mrs T. 
  • eskbanker
    eskbanker Posts: 37,227 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    DasTechniker said:
    I guess the world is split into 2 halves, those who like app only banks and those who like traditional banks.
    Taking that word literally, I'd suggest that there's also a fairly sizable population who hate all banks!
  • UKX69
    UKX69 Posts: 190 Forumite
    100 Posts Name Dropper Photogenic
    eskbanker said:
    DasTechniker said:
    I guess the world is split into 2 halves, those who like app only banks and those who like traditional banks.
    Taking that word literally, I'd suggest that there's also a fairly sizable population who hate all banks!
    Started off with 2 halves and now I’m down to 4 quarters. 😂
  • eskbanker
    eskbanker Posts: 37,227 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    eskbanker said:
    DasTechniker said:
    I guess the world is split into 2 halves, those who like app only banks and those who like traditional banks.
    Taking that word literally, I'd suggest that there's also a fairly sizable population who hate all banks!
    Started off with 2 halves and now I’m down to 4 quarters. 😂
    And just to be really pedantic, they'd only be halves and quarters if the subsets were equally sized....
  • UKX69
    UKX69 Posts: 190 Forumite
    100 Posts Name Dropper Photogenic
    eskbanker said:
    eskbanker said:
    DasTechniker said:
    I guess the world is split into 2 halves, those who like app only banks and those who like traditional banks.
    Taking that word literally, I'd suggest that there's also a fairly sizable population who hate all banks!
    Started off with 2 halves and now I’m down to 4 quarters. 😂
    And just to be really pedantic, they'd only be halves and quarters if the subsets were equally sized....
    I surrender. 🤯
  • Rob5342
    Rob5342 Posts: 2,422 Forumite
    1,000 Posts Third Anniversary Name Dropper
    edited 16 November 2024 at 2:41PM
    gsmh said:
    Rob5342 said:
    Modern banks do make a good effort with their apps. A good app is important to me as that's the main way you interact with your bank. My definition of an archaic bank would be one like Nationwide who don't even have transaction notifications. A banking app without notifications is like a car that still has a starting handle. 
    That just shows how we're all different. I turn off such notifications. I open the app regularly to check what's going on, I don't want my notifications littered with messages about banking transactions. I know what's going on.

    I kind of agree with both sides here. I'm certainly not going to be persuaded to join a bank simply because it has "bill-splitting" or (apparently essential to some) "pots" or a link to Google Maps showing where the spending took place (!!!!!!), but OTOH I do want transaction notifications.

    If someone has started to empty one of my accounts fraudulently then I'd like to know about it asap.
    Many thanks to those who have contributed to my question. I guess the world is split into 2 halves, those who like app only banks and those who like traditional banks. I fall into the latter. 😊
    I just look at what they offer me. For a current account I use daily I want the best app there is to make managing it as easy as possible. For a savings account I'd be much less interested in the app and more interested in tje savings rate. For a mortgage I'd be happy managing it by post if the rate was good.

    There's no reason that a traditional bank couldn't invest in their app and make it better than Monzo/Starling, and I'd consider switching to them if they did. 
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