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  • The facts known to the Defendant:


    4. The facts in this defence come from the Defendant's own knowledge and honest belief.  Conversely, the Claimant sets out a cut-and-paste incoherent and sparse statement of case. The POC appears to be in breach of CPR 16.4, 16PD3 and 16PD7, and fail to "state all facts necessary for the purpose of formulating a complete cause of action". The Defendant is unable, on the basis of the POC, to understand with certainty what case, allegation(s) and what heads of cost are being pursued, making it difficult to respond. However, the vehicle is recognised and it is admitted that the Defendant was the registered keeper and driver.


    5. The Defendant paid the correct parking fee and there was no breach by conduct. There is no cause of action. This charge attempts to penalise the Defendant, who bought a ticket for three hours. Evidence supporting this claim will be provided in the Defendant's witness statement.The machine was malfunctioning and would only accept the first letter of the registration. Registration plate is not a valid or lawful justification to penalise motorists. There is no legitimate interest in pursuing a motorist for a mere typo. 


    6.  The Defendant asserts that the ticket machine was faulty at that time, causing a discrepancy between the purchased ticket and the vehicle registration mark (VRM). Despite the Defendant's best endeavours, a repeated malfunction in the machine led to the parking charge and this fault lies with the Claimant.


    7.  There is a statutory test of fairness that courts must apply (s71 Consumer Rights Act 2015).  There are issues that render this parking charge to be unfair, out of all proportion and purely penal (i.e. no legitimate interest saves it) and thus, it is unenforceable:

    (a). Placing the burden on the driver to input a full VRM on a notoriously faulty Excel Parking keypad (at a site where the system has already recorded the correct VRM via ANPR, thus the system is capable of presenting the driver with the full VRM as soon as he or she starts to type) is unfairly weighted against consumers.  This is just the type of 'concealed pitfall or trap' that the Supreme Court held would not save a claim from falling foul of the penalty rule, which was said to be 'engaged' in all parking cases.

    (b). This unfairness specifically breaches the CRA 2015 and it is why (in the incoming statutory Code of Practice) the DLUHC has banned parking charges from being pursued for 'keypad errors' and also requires human checks to avoid unfair PCNs.  The Government takes the view that the machine should be linked to the ANPR so that it is impossible to buy a ticket without the full registration. There is no commercial justification, fairness or justice in knowingly issuing PCNs for VRM 'errors' which actually arise from system glitches that print error codes or partial VRMs instead of the information drivers try to type into a (typically old and sticky) keypad.



    I have used the Chan case also, the above was taken from @Coupo@Coupon-mad from a similar situation to mine involving a keypad error.


  • Coupon-mad
    Coupon-mad Posts: 152,470 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Hi all please see updated POC

    The Chan case isn't suited to these POC.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Hi all please see updated POC

    The Chan case isn't suited to these POC.
    Is what I have wrote okay to use without the chan case ? 
  • @Coupon-mad will it be likely I loose this without the chan case ? 
  • Le_Kirk
    Le_Kirk Posts: 24,652 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    You don't need nor can you use Chan nor Akande because the POC are specific.  Your defence is specifically a faulty keypad, over which you as the motorist/defendant have no control.
  • Le_Kirk said:
    You don't need nor can you use Chan nor Akande because the POC are specific.  Your defence is specifically a faulty keypad, over which you as the motorist/defendant have no control.
    Okay great is my defence okay to email over ? Is there anything that needs amending ? 
  • 1505grandad
    1505grandad Posts: 3,811 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    "(a). Placing the burden on the driver to input a full VRM on a notoriously faulty Excel Parking keypad...."

    Make sure any copy & paste is relevant to your case.
  • Coupon-mad
    Coupon-mad Posts: 152,470 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 6 November 2024 at 2:18AM
    @Coupon-mad will it be likely I loose this without the chan case ? 
    No you'll win as long as you follow all our advice for all stages.  Probably without any hearing because DCB Legal discontinue before hearings, as you know from reading the famous thread by @Umkomaas

    Your defence is very good except the paragraph numbering. What you showed us is paragraph 2 onwards within the normal Template Defence.  Not paragraph 4 onwards.

     :) 
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Thanks everyone for the brilliant responses really helpful I've updated the numbering shown below @Coupon-mad
    Just to confirm I email this to CNBC@justice.gov.uk?

    3. The Defendant paid the correct parking fee and there was no breach by conduct. There is no cause of action. This charge attempts to penalise the Defendant, who bought a ticket for three hours. Evidence supporting this claim will be provided in the Defendant's witness statement.The machine was malfunctioning and would only accept the first letter of the registration. Registration plate is not a valid or lawful justification to penalise motorists. There is no legitimate interest in pursuing a motorist for a mere typo. 


    4.  The Defendant asserts that the ticket machine was faulty at that time, causing a discrepancy between the purchased ticket and the vehicle registration mark (VRM). Despite the Defendant's best endeavours, a repeated malfunction in the machine led to the parking charge and this fault lies with the Claimant.


    5.  There is a statutory test of fairness that courts must apply (s71 Consumer Rights Act 2015).  There are issues that render this parking charge to be unfair, out of all proportion and purely penal (i.e. no legitimate interest saves it) and thus, it is unenforceable:

    (a). Placing the burden on the driver to input a full VRM on a notoriously faulty Excel Parking keypad (at a site where the system has already recorded the correct VRM via ANPR, thus the system is capable of presenting the driver with the full VRM as soon as he or she starts to type) is unfairly weighted against consumers.  This is just the type of 'concealed pitfall or trap' that the Supreme Court held would not save a claim from falling foul of the penalty rule, which was said to be 'engaged' in all parking cases.

    (b). This unfairness specifically breaches the CRA 2015 and it is why (in the incoming statutory Code of Practice) the DLUHC has banned parking charges from being pursued for 'keypad errors' and also requires human checks to avoid unfair PCNs.  The Government takes the view that the machine should be linked to the ANPR so that it is impossible to buy a ticket without the full registration. There is no commercial justification, fairness or justice in knowingly issuing PCNs for VRM 'errors' which actually arise from system glitches that print error codes or partial VRMs instead of the information drivers try to type into a (typically old and sticky) keypad.


  • LDast
    LDast Posts: 2,496 Forumite
    1,000 Posts Photogenic Name Dropper
    Just to confirm I email this to CNBC@justice.gov.uk?
    Absolutely NOT!!!!!!!!!!!!!!!!
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