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Debt Recovery Plus and Horizon Parking: Scary Letter

2

Comments

  • cocopops2001
    cocopops2001 Posts: 7 Forumite
    First Post
    edited 3 July at 11:18AM
    Bit of an update.

    I have had the below letter through from Gladstones.
    Despite Horizon confirming they have updated of address on the 25th November 2024, they still sent a letter to my previous address and performed a search to find me. I have been offered to pay £155 within 7 days (letter dated the 25th June but didn't arrive until 2nd July so already past the 7days).

    Any advice? Ignore? Respond saying I won't be paying? Or (worst-case) give in and offer to pay?



  • Gr1pr
    Gr1pr Posts: 9,140 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    edited 2 July at 3:50PM
    Confirm to Gladstones the details of your current address and tell them that Horizon are in breach of the DPA2018 due to the fact that you emailed your current address to the DPO at Horizon last year,  so they had no good reason for retaining or passing on your old address 

    Confirm that your present address is correct for the service of papers 

    Remind them that there is no keeper liability in Scotland 
  • Castle
    Castle Posts: 4,915 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    The so called letter of 16th June 2025 is probably bogus.
  • cocopops2001
    cocopops2001 Posts: 7 Forumite
    First Post
    Gr1pr said:
    Confirm to Gladstones the details of your current address and tell them that Horizon are in breach of the DPA2018 due to the fact that you emailed your current address to the DPO at Horizon last year,  so they had no good reason for retaining or passing on your old address 

    Confirm that your present address is correct for the service of papers 

    Remind them that there is no keeper liability in Scotland 
    Thanks for the advice, particularly with the potential DPA breach. Email sent to them today.

    Castle said:
    The so called letter of 16th June 2025 is probably bogus.
    A family member lives at my old address and there was a letter for me. They marked as 'not at this address' and put back in the post.
  • Castle
    Castle Posts: 4,915 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Gr1pr said:
    Confirm to Gladstones the details of your current address and tell them that Horizon are in breach of the DPA2018 due to the fact that you emailed your current address to the DPO at Horizon last year,  so they had no good reason for retaining or passing on your old address 

    Confirm that your present address is correct for the service of papers 

    Remind them that there is no keeper liability in Scotland 
    Thanks for the advice, particularly with the potential DPA breach. Email sent to them today.

    Castle said:
    The so called letter of 16th June 2025 is probably bogus.
    A family member lives at my old address and there was a letter for me. They marked as 'not at this address' and put back in the post.
    That good to know, just in case they issue a claim at the old address.
  • Coupon-mad
    Coupon-mad Posts: 153,421 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Gr1pr said:
    Confirm to Gladstones the details of your current address and tell them that Horizon are in breach of the DPA2018 due to the fact that you emailed your current address to the DPO at Horizon last year,  so they had no good reason for retaining or passing on your old address 

    Confirm that your present address is correct for the service of papers 

    Remind them that there is no keeper liability in Scotland 
    Thanks for the advice, particularly with the potential DPA breach. Email sent to them today.

    Castle said:
    The so called letter of 16th June 2025 is probably bogus.
    A family member lives at my old address and there was a letter for me. They marked as 'not at this address' and put back in the post.
    Soooo unhelpful and could have caused you a CCJ. Why on earth do people do this?!
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  • cocopops2001
    cocopops2001 Posts: 7 Forumite
    First Post
    Gr1pr said:
    Confirm to Gladstones the details of your current address and tell them that Horizon are in breach of the DPA2018 due to the fact that you emailed your current address to the DPO at Horizon last year,  so they had no good reason for retaining or passing on your old address 

    Confirm that your present address is correct for the service of papers 

    Remind them that there is no keeper liability in Scotland 
    Thanks for the advice, particularly with the potential DPA breach. Email sent to them today.

    Castle said:
    The so called letter of 16th June 2025 is probably bogus.
    A family member lives at my old address and there was a letter for me. They marked as 'not at this address' and put back in the post.
    Soooo unhelpful and could have caused you a CCJ. Why on earth do people do this?!
    What do you mean? Putting it back in the post? They said it looked like a parking letter so I said to send it back to them. I had updated my address with the parking company and Debt Recovery Plus (who were working for Horizon before) so they should have known I wasn't at that address.

    I am in Scotland so no CCJ possible, also I have written proof that they had my new details so I would like to think any judgement would get thrown out on the basis they served papers at the wrong address when they had no reason to.

    On another note, Gladstone have somehow found my mobile number and are sending me texts to pay. Has anyone dealt with this? Same way? Ignore and stick to emails?
  • Gr1pr
    Gr1pr Posts: 9,140 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    Just ignore them all

    You should only deal with paperwork that applies in the Scottish system of Simple procedures system   ( usually from a Scotland based solicitor,  or the Sheriff office   )

    A CCJ equivalent in Scotland is a Decree 

  • Nellymoser
    Nellymoser Posts: 1,630 Forumite
    1,000 Posts Third Anniversary Name Dropper
    And block Gladstones number
  • cocopops2001
    cocopops2001 Posts: 7 Forumite
    First Post
    Ignored and blocked. Thank you
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