Do I have a leg to stand on when not registered keeper?

NoNotAgainMr

Le_Kirk said:

NoNotAgainMr said:

I would like to take the lease company out of the loop to avoid the £50 admin charge, but obviously don't want to dig myself in a bigger hole.

Just inform the lease company that they must use the tear-off slip on the bottom of the NtK to transfer liability to you as hirer NOT driver (they don't know who was driving) and be on warning that they must NOT pay the charge!

That costs £50, I was trying to avoid further charges.

Gr1pr

NoNotAgainMr said:

Le_Kirk said:

NoNotAgainMr said:

I would like to take the lease company out of the loop to avoid the £50 admin charge, but obviously don't want to dig myself in a bigger hole.

Just inform the lease company that they must use the tear-off slip on the bottom of the NtK to transfer liability to you as hirer NOT driver (they don't know who was driving) and be on warning that they must NOT pay the charge!

That costs £50, I was trying to avoid further charges.

That all depends on the exact wordings and terms and conditions in your lease agreement 

What exactly does it mention regarding private parking company charges.  ?  ( Invoices. )

If the lease company received the NTK PCN letter and forwarded a copy, they already know, plus they should be following the BVRLA guidelines, so are they doing all that. ?

NoNotAgainMr

So I’ve emailed the parking company my address and name and they have now sent me the fine direct.

However, they are ignoring my requests for further information advising:

”For GDPR purposes and as this has not been correctly provided during the appeal request”

no idea how this isn’t correct, I literally emailed my name and address and they sent the fine to that location!

“Unfortunately, due to the details provided on the appeal not matching with the email address.”

my email address is not the same as my formal name. I had no idea it had to be! But they are basically refusing to continue discussing via email now - anyone got any ideas how to take this further please?

Coupon-mad

Appeal as hirer/lessee online. I doubt appeals can be done by email. See back of the PCN.

NoNotAgainMr

Already tried as lease and they said they couldn’t provide any info as I’m not the lease company. I’ve tried doing it again in my name but it says there has already been an appeal and won’t allow anymore.

do I just wait it out, what are the next steps?

Gr1pr

Which parking company. ?  MK1 Parking. ?

Have you received a Notice to Hirer PCN. ?  (. or just a copy of the original. ?  )

You have been told the steps back on page one 

Coupon-mad

NoNotAgainMr said:

Already tried as lease and they said they couldn’t provide any info as I’m not the lease company. I’ve tried doing it again in my name but it says there has already been an appeal and won’t allow anymore.

do I just wait it out, what are the next steps?

So... has the lease firm failed to transfer liability to you? Force the lease firm to do that.

NoNotAgainMr

I received a notice from the hirer end of last week. Lease company also confirmed they tried to transfer today, but it’s too late anyway as notice has already been received.

The parking company is MK1 parking and the appeal on the back says to follow instructions on  their website or post an appeal. I’m unable to appeal on their website as I receive an error “Sorry, there has already been a previous appeal for this PCN”.

It says the hirer/keeper has advised I were the driver of the vehicle at the time the parking charge was incurred. It’s not a copy of the original, it’s a new one with my name on it.

This is a PCN under BPA

thanks 

Coupon-mad

OK - good that the NTH has arrived - so now go to MK1's complaints policy page (all BPA AOS members must have that) and lodge a complaint as the lessee/hirer, stating that MK1's website is denying hirers the right to appeal.  It seems to have counted the lease firm's transfer of liability (wrongly) as an 'appeal' which then blocks the hirer who now has a NTH and wishes to appeal. This is unacceptable and the hirer/lessee wishes to have this complaint logged as both a complaint and an appeal. The driver will not be named. POPLA Code please. If the right to appeal & POPLA access is refused then the appellant will complain to the BPA. 

Gr1pr

As above 

I checked the BPA AOS members list before my previous reply and the complaints link was on the right for MK1

If the NTH letter addressed to you was done properly with a different reference number then their website should have allowed a hirer appeal online, not a blockage like you described 

What coupon mad told you to do is what I was thinking as the next step, once you gave clarifications, so follow her sound advice, complaint including hirer appeal using the complaints link