We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

IMPORTANT: Please make sure your posts do not contain any personally identifiable information (both your own and that of others). When uploading images, please take care that you have redacted all personal information including number plates, reference numbers and QR codes (which may reveal vehicle information when scanned).
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Do I have a leg to stand on when not registered keeper?

Recently received a PCN £100 at the MK Don's stadium. The parking charges are new there, they came into force in August and isn't clearly signed. I was in the car park for 20 minutes, 8 mins was just queuing trying to exit, there was that much traffic.

I've appealed using the generic template, but completely forgot I'm not the registered owner (I know this is very bad of me), it's a lease company vehicle and I'm classed as the "Owner". 

They ignored my request for VRN's, land owner details and grace period information:

"We are unable to provide a response to this appeal as you haven't provided us with a valid name, surname and address. Without it we are unable to proceed with the appeal and the charge will be reverted to the leasing company (Registered keeper)."

Is this correct that they can't provide this information without a valid name?

My company will provide them all those details if they ask for it and will charge £50 admin for the hassle. I've done a lot of reading/searching and cant find much information when you're not the registered keeper. Any help is greatly appreciated.

«134

Comments

  • LDast
    LDast Posts: 2,496 Forumite
    1,000 Posts Photogenic Name Dropper
    If it is a leased vehicle, you are the Hirer. The PCN went to the lease company as a Notice to Keeper (NtK). They transfer liability to you the hirer and send you a copy of the NtK. You can't appeal it until the PPC send you a Notice to Hirer (NtH).

    Unless you are purchasing the car on a Salary Sacrifice Scheme. If it is with Tusker, then you are screwed as they will have messed the whole process up.

    So, what exactly have you received that is addressed to you personally?
  • It's not with Tusker, it's the companies own version of a car scheme, I'm not purchasing the car.

    I received a copy of the PCN saying I need to pay it or appeal but they will transfer details to myself. The fine is under BPA if that was what you're asking for?

    Thanks for your reply.
  • Grizebeck
    Grizebeck Posts: 3,967 Forumite
    1,000 Posts Second Anniversary Name Dropper Photogenic
    Use the newbies for hirer appeal

  • Gr1pr
    Gr1pr Posts: 11,353 Forumite
    10,000 Posts First Anniversary Photogenic Name Dropper
    edited 23 October 2024 at 4:00PM
    It's not with Tusker, it's the companies own version of a car scheme, I'm not purchasing the car.

    I received a copy of the PCN saying I need to pay it or appeal but they will transfer details to myself. The fine is under BPA if that was what you're asking for?

    Thanks for your reply.
    Then wait for an NTH PCN to arrive in the post directly from the actual parking company, then appeal as hirer 

    Most people with similar cases who come here always want to appeal the copy of the NTK PCN letter that was addressed to a company ( not themselves. ) this is a heads up for the hirer, but requires no action from the Hirer, no jumping the gun

    Action is taken when the NtH arrives, with the hirers details on it
  • Gr1pr said:
    It's not with Tusker, it's the companies own version of a car scheme, I'm not purchasing the car.

    I received a copy of the PCN saying I need to pay it or appeal but they will transfer details to myself. The fine is under BPA if that was what you're asking for?

    Thanks for your reply.
    Then wait for an NTH PCN to arrive in the post directly from the actual parking company, then appeal as hirer 

    Most people with similar cases who come here always want to appeal the copy of the NTK PCN letter that was addressed to a company ( not themselves. ) this is a heads up for the hirer, but requires no action from the Hirer, no jumping the gun

    Action is taken when the NtH arrives, with the hirers details on it

    Thanks for your reply.

    This template seems good for this scenario - is there any harm in telling them my name and address now that I'm not the keeper? 
    https://forums.moneysavingexpert.com/discussion/5703794

    I would like to take the lease company out of the loop to avoid the £50 admin charge, but obviously don't want to dig myself in a bigger hole.
  • Grizebeck
    Grizebeck Posts: 3,967 Forumite
    1,000 Posts Second Anniversary Name Dropper Photogenic
    Have you had the notice in the post
    Yes of course you give them your name and address 
    Why wouldn't you 
  • Grizebeck said:
    Have you had the notice in the post
    Yes of course you give them your name and address 
    Why wouldn't you 
    No notice in the post, just the PCN forwarded on from the lease company.
    Most posts/comments in the newbie thread imply we should not provide a name and address. 
  • Grizebeck
    Grizebeck Posts: 3,967 Forumite
    1,000 Posts Second Anniversary Name Dropper Photogenic
    No there Newbie thread does not say that. You need to wait for liability to be transfered to you

  • Coupon-mad
    Coupon-mad Posts: 157,565 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Grizebeck said:
    Have you had the notice in the post
    Yes of course you give them your name and address 
    Why wouldn't you 
    No notice in the post, just the PCN forwarded on from the lease company.
    Most posts/comments in the newbie thread imply we should not provide a name and address. 
    No it absolutely doesn't!

    Of course the appellant gives their name and address.  I don't understand why you didn't.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Le_Kirk
    Le_Kirk Posts: 25,621 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I would like to take the lease company out of the loop to avoid the £50 admin charge, but obviously don't want to dig myself in a bigger hole.
    Just inform the lease company that they must use the tear-off slip on the bottom of the NtK to transfer liability to you as hirer NOT driver (they don't know who was driving) and be on warning that they must NOT pay the charge!
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.9K Banking & Borrowing
  • 253.9K Reduce Debt & Boost Income
  • 454.7K Spending & Discounts
  • 246K Work, Benefits & Business
  • 602.1K Mortgages, Homes & Bills
  • 177.8K Life & Family
  • 259.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.