Price glitch

johnbuchanan90

I also forgot to say it was advertised as free and not a price.

eskbanker

johnbuchanan90 said:

I also forgot to say it was advertised as free and not a price.

That would definitely have been worth clarifying before now!  It does sound unusual - is the advert still accessible, either on the original site, or in archives, or a screenshot?  What was in it for the retailer if they were giving the stuff away?

sheramber

You said it was advertised as £0, not ‘free’.
It is possible that was a misprint

Hi I purchased some flooring online at a price of £0.

Ergates

johnbuchanan90 said:

I also forgot to say it was advertised as free and not a price.

Define "advertised as free".

Do you mean, as you earlier said, it was shown with a price of £0

Or did they use the specific word "free"  (in an unambiguous context).

johnbuchanan90

Sorry, for the misinformation. On the site it said FREE instead of any price, when added to basket it said price due £0. 

johnbuchanan90

On the site it is now £18. I don't have any screenshot of it just the confirmation email and on that it has £0.

Grumpy_chap

johnbuchanan90 said:

Sorry, for the misinformation. On the site it said FREE instead of any price, when added to basket it said price due £0. 

When something is advertised as "FREE" it usually has some qualifying action required to be eligible for the "FREE" product.
For example "FREE" pack of C90 cassette tapes when purchasing a Binatone radio cassette recorder.

Ergates

johnbuchanan90 said:

Sorry, for the misinformation. On the site it said FREE instead of any price, when added to basket it said price due £0. 

That's quite different then - as it is unlikely they accidentally put in the word "FREE" instead oft he actual proce.

However, as Grumpy_chap states, there was likely a condition on the free-ness (flooring shops don't generally just give away flooring for free) - do you know what the conditions were, and did you meet them?

sonearandyetsofa

Ergates said:

That's quite different then - as it is unlikely they accidentally put in the word "FREE" instead oft he actual proce.

Far more likely that the software that their website runs on has automatically generated the word "FREE" when the price was set at £0, rather than someone typing it in. I'm not exactly sure what difference this would make though, as it's an obvious mistake.

born_again

Ergates said:

johnbuchanan90 said:

Sorry, for the misinformation. On the site it said FREE instead of any price, when added to basket it said price due £0. 

That's quite different then - as it is unlikely they accidentally put in the word "FREE" instead oft he actual proce.

However, as Grumpy_chap states, there was likely a condition on the free-ness (flooring shops don't generally just give away flooring for free) - do you know what the conditions were, and did you meet them?

Some do, although it tens to be samples. Rather than boxes of them.