We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
LPG standing charge with no supply agreement

dadacool1
Posts: 5 Forumite

i moved into a property with LPG tank at the end of august.
i immediately switched LPG supplied from FloGas to another supplier.
I never spoke to or signed anything with FloGas but it seems previous owner passed on my details. they set up an "account" with me and very deceptive on the phone to make it sound like i had a supply agreement with them in letters they sent.
Moved to new supplied fine but now received an invoice for standing charges from flogas from the date i moved into the property. am I liable for these charges? fortunately nothing too outrageous but i dont trust them enough to just pay it.
anyone any advice?
i immediately switched LPG supplied from FloGas to another supplier.
I never spoke to or signed anything with FloGas but it seems previous owner passed on my details. they set up an "account" with me and very deceptive on the phone to make it sound like i had a supply agreement with them in letters they sent.
Moved to new supplied fine but now received an invoice for standing charges from flogas from the date i moved into the property. am I liable for these charges? fortunately nothing too outrageous but i dont trust them enough to just pay it.
anyone any advice?
0
Comments
-
You would be liable for the charges from when you moved in until you were with another supplier. It's the same with gas and electric. I always think it's a bit odd given that the switch to one supplier to another is all based on computers, not someone coming out and moving a lever to get your LPG/gas from a different pipe.
I’m a Forum Ambassador and I support the Forum Team on Debt Free Wannabe and Old Style Money Saving boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
"Never retract, never explain, never apologise; get things done and let them howl.” Nellie McClung
⭐️🏅😇0 -
Brie said:You would be liable for the charges from when you moved in until you were with another supplier. It's the same with gas and electric. I always think it's a bit odd given that the switch to one supplier to another is all based on computers, not someone coming out and moving a lever to get your LPG/gas from a different pipe.Why do you think it's the same as mains gas and electric?Deemed charges are specifically set out in the Gas Act and the Electricity Act. I am not aware of any equivalent for LPG. In general, you can't be in a contract that you never agreed to. (Though if you use a service from someone, then the courts would expect you to pay for it, whether or not you explicitly agreed to a contract)If it sticks, force it.
If it breaks, well it wasn't working right anyway.0 -
You would be liable for the rental of the LPG tank from when you moved in until when the new firm bought the tank.
With LPG its not done with computers, its done with the physical buying of the tank. The new firm will come along to inspect their new purchase and apply their own information to it.0 -
Hi,Sorting_Hat said:You would be liable for the rental of the LPG tank from when you moved in until when the new firm bought the tank.
[...]
Which specific primary legislation covers this aspect of LPG supply?
Is it the same legislation which prevents the ownership of the tank passing to the new purchaser on the sale of the property - I can't find what legislation stops that happening either (especially for buried tanks, freestanding tanks are more debateable as they are less fixed to the land)?
0 -
AFAIK the tank belongs to the supplier and therefore you are renting it - usually if you change suppliers the process is as @Sorting_Hat suggests and the new supplier takes over the tank and maintenance costs from the previous tank owner. Call it a standing charge if you will.
I suggest that if you had use of the tank during the period between you taking over the property and changing supplier then it's probably not unreasonable for the tank owner to charge for it.
I'm not sure but I'd think that even if a new supplier doesn't take over ownership of the tank then they'd be entitled to check whether the tank is still safe, either by physical examination or checking of certification and maintenance records.
One assumes that if you dont like that arrangement then you ask the tank owner to come and take it away but I guess they'll charge you quite a lot to do it, especially if its buried.
You'll probably have a similar cost for a replacement tank to be installed, but you still wont own it and still have to pay for its rental and maintenanceNever under estimate the power of stupid people in large numbers0 -
Hi,matelodave said:AFAIK the tank belongs to the supplier and therefore you are renting it - usually if you change suppliers the process is as @Sorting_Hat suggests and the new supplier takes over the tank and maintenance costs from the previous tank owner. Call it a standing charge if you will.
I suggest that if you had use of the tank during the period between you taking over the property and changing supplier then it's probably not unreasonable for the tank owner to charge for it.
I'm not sure but I'd think that even if a new supplier doesn't take over ownership of the tank then they'd be entitled to check whether the tank is still safe, either by physical examination or checking of certification and maintenance records.
One assumes that if you dont like that arrangement then you ask the tank owner to come and take it away but I guess they'll charge you quite a lot to do it, especially if its buried.
You'll probably have a similar cost for a replacement tank to be installed, but you still wont own it and still have to pay for its rental and maintenance
In the absence of legislation or agreement, ownership of the tank would transfer to the purchaser of the land (depending on how much a part of the land the tank had become) and the new owner would have zero obligation to the LPG supplier (apart perhaps from asking them to collect the tank if it is insufficiently part of the land for ownership to have transferred as part of the sale). People are saying that that normal legal process doesn't apply to LPG tanks - why?
0 -
Its remarkable how often little thought goes into the LPG tank lurking at that house people want to buy.
The tank belongs to the LPG firm. It is rented from said LPG firm it is not part of the sale of the house as it is not owned by the seller/vendor of the house.
Using the gas in that tank means you are using the equipment that belongs to the LPG firm.
It has to be rented.
Having said all that.
There are some tanks that are privately owned, BUT they are much less common.
The LPG firms are very aware of all the tanks they own and no one is allowed to deal with these tanks other than the owning firm.
The legislation for LPG is the 2009 CMA order, referred to as "the order" by firms in correspondence.0
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 349.8K Banking & Borrowing
- 252.6K Reduce Debt & Boost Income
- 453K Spending & Discounts
- 242.7K Work, Benefits & Business
- 619.5K Mortgages, Homes & Bills
- 176.4K Life & Family
- 255.6K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 15.1K Coronavirus Support Boards