Will wren kitchens replace a door or require the whole unit to be purhcase?

seatbeltnoob

The doors on one of the units that is the more expensive ones from floor the ceiling has delaminated. its got a boiler inside and so there is excess heat from the unit which has caused the coating to come off the mdf. after it delaminated it ripped, the rips happened from the door banging onto a permanenet plugged in socket that the door bangs onto  - the delaminated area got punctured there and then the coating ripped across.

I am fearing the worst, that they will say use defect - you will have to pay for replacement.

I am wondering if wren will make homeowner pay for the entire unit or just the door iteself.

I haven't enquired yet. it's MIL kitchen and need to chase up whose account the kitchen was ordered through. When I went onto the website, the replacement part bit required a login.

Would appreciate if someone knows from past experience how wren deal with these things.

Edit: ignore the excessive heat comment on boiler. Assume it's fine. Mil keeps all sorts of food stuffs in that toilet cupboard without issue. Assume the door is faulty.

ThisIsWeird

They won't 'make' you do anything - it'll be your choice. You want a new door? You buy it
I hope the colour matches.

On a connected note, how old is this boiler? Anything from the past 15+ years should be barely luke-warm.

Bookworm105

you won't know for sure until you ask them

sammyjammy

There shouldn't be excessive heat!  My boiler is also behind a kitchen cupboard door, never had a problem.  There is no way wren will pay for replacement.

When was the kitchen fitted?

Grenage

Does your boiler cupboard not have vents?

swingaloo

Heat from a boiler should not be anything like enough to delaminate a door.  That coupled with the fact that there is a permanent plug in a socket which the door bangs into means there is no chance that the door will be replaced free as a defect.

ThisIsWeird

Yes, shame about the socket-banging. The boiler alone should not cause this, and would imply a faulty or poor-quality door.

Countless folk have their boilers inside units, completely without issue.

TELLIT01

The OP says the boiler is creating excess heat, so there is really nothing to suggest the door was substandard.  It sounds like a bodged installation if the cupboard door is hitting a power outlet every time it's opened/closed.  Not a chance that Wren will accept any responsibility for the state of the door.

FreeBear

TELLIT01 said: The OP says the boiler is creating excess heat, so there is really nothing to suggest the door was substandard.

Did come across some research last year that estimated heat loss through the casing of a typical domestic boiler was around 6%. For my boiler (28kW peak output) that could be as much as 1680W, although when modulating down for heating, more likely 200-500W - More than enough to cause a vinyl wrap to delaminate.

Vents top and bottom will help to get rid of some of the heat, but ultimately, a solid wood door would be better. Unless Wren had told the OP in writing that a vinyl wrap door would be suitable on a boiler housing, I doubt they would honour a warranty claim.

TELLIT01

We can have the doors on our boiler enclosure closed for days and there is no obvious heat when the door is opened.  The boiler is 16 years old.

seatbeltnoob

ThisIsWeird said:

They won't 'make' you do anything - it'll be your choice. You want a new door? You buy it
I hope the colour matches.

On a connected note, how old is this boiler? Anything from the past 15+ years should be barely luke-warm.

I love how the simple question of will it ve free or pay for becomes a pedantic response of "they cant make you do anything" and probing into the boiler.

The boiler is probably just fine. The door in question is much larger than any other door. It could be a deferective door. My conclusion was it must have been the boiler. But in hindsight it would only be a couple degrees hotter than the rest of the room. So probably a laminate failure.