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Will wren kitchens replace a door or require the whole unit to be purhcase?

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  • swingaloo
    swingaloo Posts: 3,488 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 6 October 2024 at 3:03PM
    What you said in your opening post was-  there is excess heat from the unit which has caused the coating to come off the mdf.

    Thats why posters have gone down the route of asking about your boiler.

    Then you said
    after it delaminated it ripped, the rips happened from the door banging onto a permanenet plugged in socket that the door bangs onto  - the delaminated area got punctured there and then the coating ripped across.

    Did you contact Wren when the delamination first started because what happened after that was down to the door banging on the socket? In fact the delamination probably started because of the door banging against the socket if the rips are in the same place. Its not a laminate failure if it has been being banged again and again. Why did the fitter put a socket where the door could bang against it?

     I used to work for a kitchen manufacturer (not Wren) and from what you have said on here there is no chance of it being replaced free of charge. How old is the kitchen?
  • ThisIsWeird
    ThisIsWeird Posts: 7,935 Forumite
    1,000 Posts Second Anniversary Name Dropper
    edited 7 October 2024 at 8:14AM
    They won't 'make' you do anything - it'll be your choice. You want a new door? You buy it :smile:
    I hope the colour matches.
    On a connected note, how old is this boiler? Anything from the past 15+ years should be barely luke-warm.
    I love how the simple question of will it ve free or pay for becomes a pedantic response of "they cant make you do anything" and probing into the boiler.
    The boiler is probably just fine. The door in question is much larger than any other door. It could be a deferective door. My conclusion was it must have been the boiler. But in hindsight it would only be a couple degrees hotter than the rest of the room. So probably a laminate failure.
    Pleased to have been of help to a newbie. :smile: 
    I could be of even greater help by correcting you on your misinterpretation of my first reply. And the ignoring of my second.
    But your ultimate, albeit circuitous, conclusion is almost certainly correct, in which case it's a shame you banged the door repeatedly into a power socket.
    As Swingaloo says, there is next-to-no chance of Wren feeling obliged to replace the door, tho' they might - just possibly - do so if you make a bludy nuisance of yourself (I sense you may have that talent), or they as a 'gesture of good will'. Either way, no need or expectation to replace the unit carcase as well.
  • seatbeltnoob
    seatbeltnoob Posts: 1,367 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    They won't 'make' you do anything - it'll be your choice. You want a new door? You buy it :smile:
    I hope the colour matches.
    On a connected note, how old is this boiler? Anything from the past 15+ years should be barely luke-warm.
    I love how the simple question of will it ve free or pay for becomes a pedantic response of "they cant make you do anything" and probing into the boiler.
    The boiler is probably just fine. The door in question is much larger than any other door. It could be a deferective door. My conclusion was it must have been the boiler. But in hindsight it would only be a couple degrees hotter than the rest of the room. So probably a laminate failure.
    Pleased to have been of help to a newbie. :smile: 
    I could be of even greater help by correcting you on your misinterpretation of my first reply. And the ignoring of my second.
    But your ultimate, albeit circuitous, conclusion is almost certainly correct, in which case it's a shame you banged the door repeatedly into a power socket.
    As Swingaloo says, there is next-to-no chance of Wren feeling obliged to replace the door, tho' they might - just possibly - if you make a bludy nuisance of yourself (I sense you may have that talent), or they do so as a 'gesture of good will'. Either way, no need or expectation to replace the unit carcase as well.

    thats an awfully long winded way of saying sorry i dont have the foggiest.
  • FreeBear
    FreeBear Posts: 18,259 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper Photogenic
    They won't 'make' you do anything - it'll be your choice. You want a new door? You buy it :smile:
    I hope the colour matches.
    On a connected note, how old is this boiler? Anything from the past 15+ years should be barely luke-warm.
    I love how the simple question of will it ve free or pay for becomes a pedantic response of "they cant make you do anything" and probing into the boiler.
    The boiler is probably just fine. The door in question is much larger than any other door. It could be a deferective door. My conclusion was it must have been the boiler. But in hindsight it would only be a couple degrees hotter than the rest of the room. So probably a laminate failure.
    Pleased to have been of help to a newbie. :smile: 
    I could be of even greater help by correcting you on your misinterpretation of my first reply. And the ignoring of my second.
    But your ultimate, albeit circuitous, conclusion is almost certainly correct, in which case it's a shame you banged the door repeatedly into a power socket.
    As Swingaloo says, there is next-to-no chance of Wren feeling obliged to replace the door, tho' they might - just possibly - if you make a bludy nuisance of yourself (I sense you may have that talent), or they do so as a 'gesture of good will'. Either way, no need or expectation to replace the unit carcase as well.

    thats an awfully long winded way of saying sorry i dont have the foggiest.

    If you stick around long enough, you'll find TiW can spew forth a mountain of words when just one would have been sufficient. ;)
    Her courage will change the world.

    Treasure the moments that you have. Savour them for as long as you can for they will never come back again.
  • ThisIsWeird
    ThisIsWeird Posts: 7,935 Forumite
    1,000 Posts Second Anniversary Name Dropper
    :smile:  x 2

    I hope that's succinct enough.
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