BOXT - any good ?

greenbee

if it's getting cold from the top (and apologies if you have already answered this) have you bled it? Getting cold top down is often an indication of air in the system (cold from the bottom is sludge). If the radiator is full of air, you'll need to bleed until you get water, and then top up the water pressure - and check regularly until all the air is out of the system. If you've had work done on the system then you may have to keep bleeding rads for a few weeks (particularly if your pipework has lots of kinks and corners for the air to get caught in). 

MouldyOldDough

I really don't like the fact that you have to pay BOXT up front - before any work is done ...

Any comments ?

FreeBear

Pay by credit card, then you can claim against the credit card company if something goes wrong.

It is what I did when I had my boiler installed, but haven't had any problems to date. Also paid the card off in full the following month, so no interest charges.

MouldyOldDough

FreeBear said:

Pay by credit card, then you can claim against the credit card company if something goes wrong.

It is what I did when I had my boiler installed, but haven't had any problems to date. Also paid the card off in full the following month, so no interest charges.

I have paid by debit card, same protection!! 

powerful_Rogue

MouldyOldDough said:

FreeBear said:

Pay by credit card, then you can claim against the credit card company if something goes wrong.

It is what I did when I had my boiler installed, but haven't had any problems to date. Also paid the card off in full the following month, so no interest charges.

I have paid by debit card, same protection!! 

Debit card = chargeback

Credit card = chargeback + S75 protection

S75 protection is the biggie. https://www.moneysavingexpert.com/reclaim/section75-protect-your-purchases/

MouldyOldDough

powerful_Rogue said:

MouldyOldDough said:

FreeBear said:

Pay by credit card, then you can claim against the credit card company if something goes wrong.

It is what I did when I had my boiler installed, but haven't had any problems to date. Also paid the card off in full the following month, so no interest charges.

I have paid by debit card, same protection!! 

Debit card = chargeback

Credit card = chargeback + S75 protection

S75 protection is the biggie. https://www.moneysavingexpert.com/reclaim/section75-protect-your-purchases/

I paid by Debit card - because that's what we have/use !

Worcester have an excellent warranty ....

Kiran

powerful_Rogue said:

MouldyOldDough said:

FreeBear said:

Pay by credit card, then you can claim against the credit card company if something goes wrong.

It is what I did when I had my boiler installed, but haven't had any problems to date. Also paid the card off in full the following month, so no interest charges.

I have paid by debit card, same protection!! 

Debit card = chargeback

Credit card = chargeback + S75 protection

S75 protection is the biggie. https://www.moneysavingexpert.com/reclaim/section75-protect-your-purchases/

Definitely worth it, even if you only put £100 for the protection. The Worcester warranty is excellent, but your purchase is with BOXT, Worcester warranty comes into play once the installation has been completed and registered.

 As with all protection, better to be in the position of having it and not needing it than needing it and not having it

MouldyOldDough

Does anybody know when the flushing of the system is carried out ?

Before or After the new boiler and rads are fitted ?

I assume/hope  AFTER - because the hallway rad is not working correctly and is going to be replaced anyway but the pipework to this rad will need to be flushed as well - and with the rad not allowing free flow of water - it's not going to be flushed.....

Kiran

System is usually flushed before the boiler is commissioned. You don't flush through the boiler, the magnacleanse or powerflush unit is attached to the flow and return pipework. No sense flushing crud back into a new boiler. The manufacturers information for your new radiators will state that they should be flushed prior to being used so fit the new rads then flush the whole central heating system 

Albermarle

MouldyOldDough said:

Does anybody know when the flushing of the system is carried out ?

Before or After the new boiler and rads are fitted ?

I assume/hope  AFTER - because the hallway rad is not working correctly and is going to be replaced anyway but the pipework to this rad will need to be flushed as well - and with the rad not allowing free flow of water - it's not going to be flushed.....

From earlier in the thread, it was suggested that the radiator may not be blocked, but that the system needs rebalancing.
Have you tried switching off all radiators except the one causing the problem ( with the boiler on of course). If it stays cold there is a probably a blockage. If it heats up then, it is probably a system balancing issue.