Fibre Installed From Cabinet To Properties But Openreach Saying No Plans To Offer FTTP

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Comments

  • iniltous
    iniltous Posts: 3,577 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 7 September 2024 at 11:08AM
    The link is for BT Wholesale so refers to Openreach  , I’ve never heard of Viberoptix  and Fibrus are an Alternative Network, so how they deliver service ,( even if they  use some Openreach infrastructure ) has nothing to do with BTw or Openreach , they may not use Openreach infrastructure at all, the checker describes how Openreach would provider service, not Fibrus, I’m not sure why you would  think it refers to Fibrus customers when the URL clearly says ‘ .btwholesale’.

    From what you post FTTP isn’t available from Openreach in your area , the 330/50 service you quote  is almost certainly FTTPod , and that’s not native Openreach FTTP , when FTTP from Openreach is available , it will offer the download speeds that are available nationwide from OR , and that is upto  2Gb ( sold as 1.6Gb for advertising purposes ) 
    FWIW , Openreach network increases currently at around 1 million properties every 3 months , Fibrus entire network is smaller than 1 month of Openreach construction, Fibrus are minuscule in comparison .
  • The_Hawk said:
    Where I live we have had FTTC for many years. Then, in the latter part of last year Openreach spent weeks installing fibre along the roads in my village, running under the paths outside our properties.

    In response to a query I made last week, Openreach have responded with the message "We don't have any plans to upgrade your area right now with Fibre to the Premises (FTTP)". So I messaged them on X (Twitter) and now I've received a phone call from someone at Openreach, who seemed very puzzled that we have had fibre installed.

    Openreach are now investigating, but would anyone like to speculate as to what might have happened.
    I now have an answer from Openreach. Due to a lack of ducting they decided it was not commercially viable to run the fibre the last 20 metres (from its current termination point) to directly outside my property.

    My options are to get in touch with the County Council, who are supporting the roll out of fibre to areas that are not commercially viable, or to go for fibre on demand; 20 metres under a pavement can't be that expensive can it?
  • iniltous
    iniltous Posts: 3,577 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Have a look at DSL checker for your neighbours that can get FTTP , and post the SNN ( survey note ) usually something like ‘partial DIG’ , or ‘built to the curtilage’ and then explain the distance and relationship to your house ( for example, other side of road , 20 m away )  
    20m of footway construction isn’t the only cost, but the explanation seems unduly simple , if it were only 20m that’s not normally a deal breaker ….FWIW ,  footway construction you should budget £25-£35 per metre .
  • littleboo
    littleboo Posts: 1,695 Forumite
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    Do you mean fibre on demand won't be expensive? It certainly wouldn't be cheap, or quick. You need an ISP which can order the product, the mainstream one don't offer it. 
  • iniltous said:
    Have a look at DSL checker for your neighbours that can get FTTP , and post the SNN ( survey note ) usually something like ‘partial DIG’ , or ‘built to the curtilage’ and then explain the distance and relationship to your house ( for example, other side of road , 20 m away )  
    20m of footway construction isn’t the only cost, but the explanation seems unduly simple , if it were only 20m that’s not normally a deal breaker ….FWIW ,  footway construction you should budget £25-£35 per metre .
    The nearest house that states that FTTP is available is just over 30 metres away and the survey note states "UG Pre built to curtilage Soft".

    It is then just over 10 metres, across the road and along a path to another BT cover (which is where I saw them pull the fibre through to and you can still see where they resurfaced the road and path between the two BT covers), which is approximately 20 metres from my property.

    So, it seems that because there was no ducting along my section of path, they just abandoned the build at that point, and provided no connections to the last joint box.
  • iniltous
    iniltous Posts: 3,577 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 11 September 2024 at 5:12PM
    what you have been told  ( and your interpretation) seems unlikely, the house that has ‘ prebuilt to the curtilage soft’ should have a toby box in the footpath at the boundary of the path and the garden ( and it’s a soft dig across the lawn to the house ) hence the survey note ….that Toby box will have been ducted from a footway jointbox , possibly daisy chaining other Toby boxes en route to the jointbox.

    If your address is part ( or was designed to be a part ) of the same PON ( passive optical network ) then why wasn’t the same work done for your address  , so the box 20m away having a duct to your curtilage, possibly via other houses toby boxes , making them all able to order FTTP .

    Personally I think your address was never designed to be within the PON that was built that some of your relatively close by neighbours benefit from , but being close isn’t the same as being within in its  confines .
    The option to FTTPod is to extend this PON to your address ( not that straightforward and requires a £300 survey fee paid upfront ( non refundable ) to get a bespoke estimate for the costs , although £300 is  removed from the bill if you proceed once you know the build costs.

    If Openreach have build a neighbouring PON , I would be tempted to wait , building the PON your address is part off , may be in the next tranch of PON builds in your area  , but it’s not guaranteed.
  • iniltous said:
    what you have been told  ( and your interpretation) seems unlikely, the house that has ‘ prebuilt to the curtilage soft’ should have a toby box in the footpath at the boundary of the path and the garden ( and it’s a soft dig across the lawn to the house ) hence the survey note ….that Toby box will have been ducted from a footway jointbox , possibly daisy chaining other Toby boxes en route to the jointbox.
    Yes and yes. The footway joint box then links to another footway joint box on my side of the road, which doesn't have any toby boxes running off it.

    We were left out of the County Council's Project Gigabit plans to provide FTTP to the surrounding villages, on the basis we had to wait for the commercial rollout, so it looks like we've missed out both ways.
  • iniltous
    iniltous Posts: 3,577 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 12 September 2024 at 11:12AM
    There can be some strange anomalies when the rollout is not a full commercial rollout but in part uses public funds , AFAIK, if 30Mb is available already , public money isn’t used to give those properties anything faster , but in some areas you could potentially have one end of a street just about achieves 30Mb and the other end is under 30Mb , so one end of the street benefits from a publicly funded or part funded scheme the other end doesn’t .

    If your near neighbours are  part of a commercial scheme and you are not included, it does suggest that you ( unfortunately ) are the wrong side of a PON boundary….every PON has limits , it’s usually dictated by the way existing infrastructure exists,

    as an example…..say a street runs West to East and has 100 houses ( for the sake of clarity, house No.1 the furthest West , house No.100 the furthest East , all on one side of the road ) and the way the street underground duct infrastructure was designed , houses  No1-50, were all ducted  from the West and No.51-100 all ducted from the East ,with  no connection between the two duct routes .
    If a PON were constructed on the West side , No1-50 would benefit, but  No.51  onwards wouldn’t , as there is no physical connection to the West from No51 onwards , their duct only goes to the East , but to the householder at No 51 it must seem madness that their next door neighbour at No.50 can get FTTP and yet No.51 can’t …sometimes PON boundaries are not obvious.
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