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TCM parking

I received a parking charge 12 months ago from TCM parking, id parked in a bay but it was on the end, there was a white line around it but apparently this wasnt a parking space.  I had my son with me who is disabled and needed the toilet asap.  The car park is free, no charge, we used the cinema and came out to a yellow ticket on the screen stating we hadnt parked in a bay.  TCM have now issued court proceedings.  I am filing the defence, is there anything particular I should mention, such as the Equality Act?  The parking company (or site) have not lost any money.  

Thanks
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Comments

  • KeithP
    KeithP Posts: 41,222 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    dave_anrews said:
    TCM have now issued court proceedings.

    What is the Issue Date on your Claim Form?

    Can you please show us a picture of the Particulars of Claim - with personal detail hidden of course.

    Who is the Claimant?

    Have you filed an Acknowledgment of Service?
    If so, upon what date did you do so?
    Your MCOL Claim History will have the definitive answer to that.
  • Fruitcake
    Fruitcake Posts: 59,419 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 28 August 2024 at 9:59PM
    What happened when you complained to the landowner/cinema manager and your MP? That is always Plan A, and it is never too late to do so.

    What is the issue date of your claim form. Have you done the AoS? If so, upon what date did you complete it?

    What was the reason for issuing the parking charge? What is the reason given on the claim form? Please show us the PoC but redact all personal data.

    Yes, use the Equality Act 2010. Service providers must make reasonable adjustments for people with Protected Characteristics.

    Where did the alleged event occur? It may have cropped up here before.

    Use the template defence from the sticky Announcement of the same name. All of it. Amend the parts relevant to your case then show us (only) the parts you have changed.

    Get photos of the site and signage. Use Google Streetview images from around the date of the alleged event if possible.
    I married my cousin. I had to...
    I don't have a sister. :D
    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
  • Grizebeck
    Grizebeck Posts: 3,967 Forumite
    1,000 Posts Second Anniversary Name Dropper Photogenic
    This isn't star city is it
  • Coupon-mad
    Coupon-mad Posts: 148,234 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I received a parking charge 12 months ago from TCM parking, id parked in a bay but it was on the end, there was a white line around it but apparently this wasnt a parking space.  I had my son with me who is disabled and needed the toilet asap.  The car park is free, no charge, we used the cinema and came out to a yellow ticket on the screen stating we hadnt parked in a bay.  TCM have now issued court proceedings.  I am filing the defence, is there anything particular I should mention, such as the Equality Act?  The parking company (or site) have not lost any money.  
    Who are TCM?

    Show us the front page of the claim form but cover the ClaimNo, MCOL password, QR Code and your data and VRM,
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Grizebeck
    Grizebeck Posts: 3,967 Forumite
    1,000 Posts Second Anniversary Name Dropper Photogenic
    I received a parking charge 12 months ago from TCM parking, id parked in a bay but it was on the end, there was a white line around it but apparently this wasnt a parking space.  I had my son with me who is disabled and needed the toilet asap.  The car park is free, no charge, we used the cinema and came out to a yellow ticket on the screen stating we hadnt parked in a bay.  TCM have now issued court proceedings.  I am filing the defence, is there anything particular I should mention, such as the Equality Act?  The parking company (or site) have not lost any money.  
    Who are TCM?

    Show us the front page of the claim form but cover the ClaimNo, MCOL password, QR Code and your data and VRM,
    A small firm who manage star city in Birmingham 
  • Thank you for your replies, it was Star City.  I have filed a defence stating that my son is disabled and needed the toilet.  The space also looked like it was a space, it had a white line going around it, the same width as the car, i can attach a picture if you wish.
    Form attached.

  • A paralegal from Gladstones has written a folder full of evidence 'the claimants witness statement'.  
    Im presuming I need to write back to Gladstones with my defence, or do I write directly to TCM?  Will double check the court paperwork I have on this but if others can shed any insight?
  • Coupon-mad
    Coupon-mad Posts: 148,234 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    That's a short Dispute Resolution hearing, not the final hearing (unless the DDJ decides in 30 minutes to make a judgment).

    Nothing goes to TCM. They are using Gladstones for paperwork. 

    Any back page to that Order?

    Please show us the front page of the Claim Form itself and both sides of the PCN or NTK you first got in the post.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Grizebeck
    Grizebeck Posts: 3,967 Forumite
    1,000 Posts Second Anniversary Name Dropper Photogenic
    You have already logged your defence
    Please post it up
  • this is the back page


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