Tomato Energy (Electric Only Supplier) - Too Good To Be True ?

GingerTim

Winding-up petition withdrawn - looks like YüSmart eventually got paid. And someone needs to pay better attention to their invoices when they come in...

WibbleBaaaaaa

Good news, so another hurdle sorted, now TE can get back to loading up with more customers and becoming the cheapest supplier across the entire UK.

Go TE.

coupleuk

I'm now on 50% off for September and October.

Plus 15% off (so far) for November, December and January.

Hope they do manage to bill me before they go bust - but as they haven't in 8 months and counting then I won't hold my breath.

wrf12345

weird world, these days, people celebrating getting a bill...

GingerTim

wrf12345 said:

weird world, these days, people celebrating getting a bill...

Makes sense to me. When Tomato go pop there's a non-zero chance that the administrator will charge unbilled periods at the SVT rather than the Tomato TOU tariff. I would want my unbilled period to be as short as possible at all times. 

Have we seen a TOU tariff supplier like Tomato go under yet? I wouldn't want to be part of that particular experiment. There's no guarantee that an administrator would settle bills based on data from third-party apps like Bright, either.

That's without noting that getting billing right is an energy company's literal One Job.

masonic

wrf12345 said:

weird world, these days, people celebrating getting a bill...

It's not the getting a bill, it's the getting a bill and locking in pricing that's considerably cheaper than it would have been elsewhere.

TroubledTarts

Every month is a win with Tomato for those being billed.

JKS$(

GingerTim said:

 There's no guarantee that an administrator would settle bills based on data from third-party apps like Bright, either.

That's without noting that getting billing right is an energy company's literal One Job.

My March Bill arrived yesterday evening. Like @masonic my cost is 2p less than shown on Bright app, consumption is also slightly lower. I have 2 gaps for 31 Mar 0000 - 0100.

Both TE bills have been spot on for me, something Octopus, BG, Scottish Power have all struggled with (at different times & addresses but all SMETS2 meters & with periodic MRs submitted by me & official meter reader)

Comparing my TE bills to previous tariff & my daughter's 'loyalty' tariff - I've saved between £7-9/month. Great for a low energy user like me who can switch when I consume energy.  

Can anyone enlighten me why energy suppliers won't use the data from Bright etc? Octopus CS told me they're not allowed to, but couldn't explain why.

If they're allowed to use that data to generate estimated bills (& that data isn't 'yours' because you've recently moved in, why can't the same data source be used to dispute those estimated bills?

bristolleedsfan

JKS$( said:

GingerTim said:

 There's no guarantee that an administrator would settle bills based on data from third-party apps like Bright, either.

That's without noting that getting billing right is an energy company's literal One Job.

If they're allowed to use that data to generate estimated bills (& that data isn't 'yours' because you've recently moved in, why can't the same data source be used to dispute those estimated bills?

When old supplier uses different reading to new supplier due to in your ( and others) experiences Octopus using its own estimated reading for closing fuel reading switched out customer would normally wave new suppliers first statement/bill to Octopus showing opening reading pointing out old supplier has to use same reading as new supplier insisting on being rebilled/credited for excess/overcharging to avoid being charged twice for units of energy.

wrf12345

I think someone said there was an allowance allowed between opening and closing reading, they don't have to be exactly the same - down to the "lovely" chaps at Ofgem.