Paragon query/ advice if poss !

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  • ManyWays
    ManyWays Posts: 1,043 Forumite
    1,000 Posts Fifth Anniversary Name Dropper
    You are asking for a LOT of money to be written off. A letter from his GP is a good idea. Also it sounds as though he should get a special form completed that covers mental health - the DMHEF https://moneyadvicetrust.org/advice-services/dmhef/#members-of-the-public

    A DRO or bankruptcy will also clear the HMRC debt. These may be better options for him than arguing with a bad credit secured lender. 

  • Pinky85
    Pinky85 Posts: 59 Forumite
    Sixth Anniversary 10 Posts Combo Breaker
    ManyWays said:
    You are asking for a LOT of money to be written off. A letter from his GP is a good idea. Also it sounds as though he should get a special form completed that covers mental health - the DMHEF https://moneyadvicetrust.org/advice-services/dmhef/#members-of-the-public

    A DRO or bankruptcy will also clear the HMRC debt. These may be better options for him than arguing with a bad credit secured lender. 

    I actually have a copy of that DMHEF thing saved on my phone as I saw it online. 
    Thing is what GP and MH nurse don’t realise is that I literally do everything for my bf, I a even in control of the money and sort all of the bills etc as he is very impulsive at times and so this way I know we are safe and the bills are paid. 
    I don’t know if I need to get an appointment with the MH nurse that’s been dealing with my bf and mention this to him/ with my bf there aswell obviously cos they don’t know these little tot bits about our life, they just know his mental health , ill health and addiction. 
    I suffer with severe anxiety, agoraphobia and depression too so this is also pushing me to my limit and I’ve been having bad MH because of this too, leaning on my mom for support who isn’t well herself so something has got to get sorted. 
    Thanks 
  • Pinky85
    Pinky85 Posts: 59 Forumite
    Sixth Anniversary 10 Posts Combo Breaker
    OK, that would make sense yes, its quite likely to be a mortgage shortfall debt then.

    This is actually good news, these kind of debts are no longer secured, if the house was sold and there was not enough money to settle the debt at the time, they tend to be large sums of money, which most folk can`t ever hope to service once they get into financial trouble.

    This would explain the random collection activity, these debt buyers know their hopes of a payday are slim, but hope springs eternal with them.

    Wait and see if this is what we suspect, and if it is, usually a simple letter saying you can`t afford to service this debt, you have health issues, your not working, as your situation is so dire etc etc, is enough to stop collection activity, and possibly write off the debt as well.

    Can I jisy query this also as it’s a bit conflicting as this says at the top that this kind of debt is no longer secured and then I’ve just been told it is secured ? 
  • sourcrates
    sourcrates Posts: 31,070 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Pinky85 said:
    OK, that would make sense yes, its quite likely to be a mortgage shortfall debt then.

    This is actually good news, these kind of debts are no longer secured, if the house was sold and there was not enough money to settle the debt at the time, they tend to be large sums of money, which most folk can`t ever hope to service once they get into financial trouble.

    This would explain the random collection activity, these debt buyers know their hopes of a payday are slim, but hope springs eternal with them.

    Wait and see if this is what we suspect, and if it is, usually a simple letter saying you can`t afford to service this debt, you have health issues, your not working, as your situation is so dire etc etc, is enough to stop collection activity, and possibly write off the debt as well.

    Can I jisy query this also as it’s a bit conflicting as this says at the top that this kind of debt is no longer secured and then I’ve just been told it is secured ? 
    It was secured on the property that they both shared, once that property was repossessed or sold, the debt is no longer a secured debt, it becomes an unsecured mortgage shortfall debt, but the limitation period remains the same.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • Pinky85
    Pinky85 Posts: 59 Forumite
    Sixth Anniversary 10 Posts Combo Breaker
    edited 29 October 2024 at 8:45PM
    Pinky85 said:
    OK, that would make sense yes, its quite likely to be a mortgage shortfall debt then.

    This is actually good news, these kind of debts are no longer secured, if the house was sold and there was not enough money to settle the debt at the time, they tend to be large sums of money, which most folk can`t ever hope to service once they get into financial trouble.

    This would explain the random collection activity, these debt buyers know their hopes of a payday are slim, but hope springs eternal with them.

    Wait and see if this is what we suspect, and if it is, usually a simple letter saying you can`t afford to service this debt, you have health issues, your not working, as your situation is so dire etc etc, is enough to stop collection activity, and possibly write off the debt as well.

    Can I jisy query this also as it’s a bit conflicting as this says at the top that this kind of debt is no longer secured and then I’ve just been told it is secured ? 
    It was secured on the property that they both shared, once that property was repossessed or sold, the debt is no longer a secured debt, it becomes an unsecured mortgage shortfall debt, but the limitation period remains the same.
    Ok thanks for clearing that up. So what should I do next ? Should I get the medical evidence they are asking for and fill in the income and expenditure thing ? 
    Also on a side note, in all the responses I’ve had off them not once have they told me the figure of what he owes. It was 34k in 2017, I don’t know what it is now. I’ve read after 6 years the interest on the debt becomes statute barred - is this true ? I don’t know if there was any interest on it , but surely they should have told him by now the balance ? 
    Oh and also how come this debt isn’t on his credit file ? 

  • sourcrates
    sourcrates Posts: 31,070 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Well you know what you should do, get the information they want to assess your request for a write off.

    You mentioned a DRO previously, he may be eligible for one, and that should be your next step if all else fails.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • Well you know what you should do, get the information they want to assess your request for a write off.

    You mentioned a DRO previously, he may be eligible for one, and that should be your next step if all else fails.
    Just wanted to update you. 
    Had a letter off Paragon this morning saying they have decided to write off the debt due to the medical evidence etc I sent in. 

    Thank you so much for your advice and supprt ! 
  • sourcrates
    sourcrates Posts: 31,070 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    That`s great news, well done.

    Very few creditors will continue to waste time and effort chasing debts that have no hope of ever been repaid.

    People stress, and worry, and sometimes all it takes is a letter.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • RAS
    RAS Posts: 34,949 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Getting blood out of a stone assumes there is a stone. Thankfully they've recognised that there's no hope of repayment.

    So well done for holding this together and hope that you both start to feel under less pressure.
    If you've have not made a mistake, you've made nothing
  • RAS said:
    Getting blood out of a stone assumes there is a stone. Thankfully they've recognised that there's no hope of repayment.

    So well done for holding this together and hope that you both start to feel under less pressure.
    Can I ask if they have said they have written off the whole balance will this benefit his ex wife too ? Cos we have told her about it today and she is now moaning saying she is in a payment plan and now it’s hanging over her and it isn’t fair . How does this work ? 
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