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dg834g modem . router

I have a dg834g modem / router, i have connected it up via ethernet cable to my pc and works fine.
if i connect it to my laptop it works fine.
when i try to go wireless on the laptop it wont work ??
i am running windows xp and when i go into wireless networks it shows 3 or 4 different internet connections,(mine and 3 others that are in the area)
i put in my sidd and the password but nothing it just tries to connect with no luck

i presume my laptop can see the network as its on my list....

any ideas

i did start another thread about this but got so confusing and i got another laptop so thought it would be easier to start again !!
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Comments

  • motorguy
    motorguy Posts: 22,623 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    switch off any wireless security on the router and see if it connects and works?
  • Try resetting the router back to its factory settings.

    If I remember rightly there is a small button on the back of a Netgear router which you need to hold in for about 10 seconds.

    Then logon to the router using the default username/password and reset your wireless properties and see if that works
  • kurjam
    kurjam Posts: 1,342 Forumite
    pgilc1 wrote: »
    switch off any wireless security on the router and see if it connects and works?

    o have turned off the security and still the same, it tries to connect but cant.

    the shop i got the router from said it might be faulty so sending another one
  • kurjam
    kurjam Posts: 1,342 Forumite
    Shaun_d123 wrote: »
    Try resetting the router back to its factory settings.

    If I remember rightly there is a small button on the back of a Netgear router which you need to hold in for about 10 seconds.

    Then logon to the router using the default username/password and reset your wireless properties and see if that works


    still no luck, i tried that earlier today !!
  • wpa or wep?
    Ever get the feeling you are wasting your time? :rolleyes:
  • have you got the latest firmware installed from the web site ?
    Nothing to see here, move along.
  • motorguy
    motorguy Posts: 22,623 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Any chance of using a friends laptop to try to connect?

    Also, have you tried doing a 'repair' on your laptops wireless settings. Bottom right hand corner, on the wireless connection, right click, there is usually a 'repair' option to click on.
  • kurjam
    kurjam Posts: 1,342 Forumite
    i have tried both wpa and wep, also tried with no security at all !!
  • kurjam
    kurjam Posts: 1,342 Forumite
    have you got the latest firmware installed from the web site ?

    i have the latest update for the router is that what you mean ??
  • kurjam
    kurjam Posts: 1,342 Forumite
    pgilc1 wrote: »
    Any chance of using a friends laptop to try to connect?

    Also, have you tried doing a 'repair' on your laptops wireless settings. Bottom right hand corner, on the wireless connection, right click, there is usually a 'repair' option to click on.


    when i click repair it tries to repair it, then it comes up with could complete repair, do i need to connect the laptop to the internet via ethernet to repair it ??
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