Amazon free delivery on orders over £35 - 17 days actual delivery.

[Deleted User]
[Deleted User] Posts: 0 Newbie
Fourth Anniversary 10 Posts
edited 2 August 2024 at 8:14PM in Consumer rights
Has anyone elsr experienced long delivery dates on orders where a few items were combined to meet the Amazon free delivery on orders over £35.

I used to have Prime membership but did not extend it as I wasn't placing enough orders and did not use any other benefits. I cancelled it when the price increased to £95.  I group my items into one order so the value is £35 and eligible for free delivery.

I placed an order for 5 items, each item with a delivery date of 02 August, free delivery on orders over £35. When I paid  for the order the acknowledgement showed a date of 15 August. All the items are dispatched by Amazon but they tell me as some of the items are vitamins they have to be specially packed before they are sent out. I ordered vitamins previously and they would be despatched in a day or two. If I order the items individually today the delivery date is 05 August.

I believe Amazon don't want us to combine orders to the £35 value and either want us to subscribe to Prime or pay delivery charges for each item. They don't seem to care about the environmental impact of having five separate deliveries when the items can all be in one delivery or that I would have to be alert to receive a few deliveries instead of just one.
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Comments

  • the_lunatic_is_in_my_head
    the_lunatic_is_in_my_head Posts: 9,041 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 8 August 2024 at 11:31AM

    I believe Amazon don't want us to combine orders to the £35 value and either want us to subscribe to Prime or pay delivery charges for each item. 
    Indeed they do.

     They don't seem to care about the environmental impact...
    It's been reported suppliers for their Basic range use force labour, I doubt the environment is of any consideration.... 

    Don't shop with them OP.

    Not sure what vitamins you are buying, Lindens are usually a decent price on eBay, the basics we buy in the supermarkets, stuff on Amazon often seems over priced IMO.

    That said they do tend to deliver before the ETA, probably one of the items is in an overseas warehouse so 4 will arrive quickly and the other will take awhile. 

    In the game of chess you can never let your adversary see your pieces
  • 35har1old
    35har1old Posts: 1,736 Forumite
    1,000 Posts Second Anniversary Name Dropper
    edited 8 August 2024 at 11:31AM
    Has anyone elsr experienced long delivery dates on orders where a few items were combined to meet the Amazon free delivery on orders over £35.

    I used to have Prime membership but did not extend it as I wasn't placing enough orders and did not use any other benefits. I cancelled it when the price increased to £95.  I group my items into one order so the value is £35 and eligible for free delivery.

    I placed an order for 5 items, each item with a delivery date of 02 August, free delivery on orders over £35. When I paid  for the order the acknowledgement showed a date of 15 August. All the items are dispatched by Amazon but they tell me as some of the items are vitamins they have to be specially packed before they are sent out. I ordered vitamins previously and they would be despatched in a day or two. If I order the items individually today the delivery date is 05 August.

    I believe Amazon don't want us to combine orders to the £35 value and either want us to subscribe to Prime or pay delivery charges for each item. They don't seem to care about the environmental impact of having five separate deliveries when the items can all be in one delivery or that I would have to be alert to receive a few deliveries instead of just one.
    That's not my experience have always went for standard delivery have seen different delivery dates for some of the items even received items earlier than date quoted 
  • Aylesbury_Duck
    Aylesbury_Duck Posts: 15,414 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Time to shop elsewhere, then.
  • electriccactus
    electriccactus Posts: 61 Forumite
    10 Posts Name Dropper
    edited 8 August 2024 at 11:31AM

    I believe Amazon don't want us to combine orders to the £35 value and either want us to subscribe to Prime or pay delivery charges for each item. 
    Indeed they do.

     They don't seem to care about the environmental impact...
    It's been reported suppliers for their Basic range use force labour, I doubt the environment is of any consideration.... 

    Don't shop with them OP.

    Not sure what vitamins you are buying, Lindens are usually a decent price on eBay, the basics we buy in the supermarkets, stuff on Amazon often seems over priced IMO.

    That said they do tend to deliver before the ETA, probably one of the items is in an overseas warehouse so 4 will arrive quickly and the other will take awhile. 

    I suspect an awful lot of stuff on Amazon has a similar provenance.  Particularly the Chinese tat that invades it.

    Then again most of the stuff produced in China is the same, so unless you refuse to or limit your purchases that are Chinese made you'll regularly experience this.

    I always try to buy things made in the UK first, Anglosphere second and EU third even if it costs a bit more. The quality is usually higher too.
  • cannugec5
    cannugec5 Posts: 621 Forumite
    Part of the Furniture 500 Posts Photogenic Name Dropper
    I buy items from Amazon that  I simply cannot get locally. 
    For example yesterday I had a 5 litre bottle of Red Wine Vinegar. 
    The estimated delivery date for that is next week - 7th Aug. It arrived yesterday 2nd. 
    I often see Amazon delivery dates change from the advertised date on the sales page, to a more personalised date in my basket as I’m deemed to be in a remote and rural area. 
    Currently if I try to book a delivery slot on Tesco the first available is 21st August - so Amazon are doing pretty well!
  • Mabel2012
    Mabel2012 Posts: 285 Forumite
    Seventh Anniversary 100 Posts Name Dropper

    That said they do tend to deliver before the ETA, probably one of the items is in an overseas warehouse so 4 will arrive quickly and the other will take awhile. 

    All the items are available for next day delivery if I have Prime.

  • Mabel2012
    Mabel2012 Posts: 285 Forumite
    Seventh Anniversary 100 Posts Name Dropper
    35har1old said:

    That's not my experience have always went for standard delivery have seen different delivery dates for some of the items even received items earlier than date quoted.
    Have you ever had an item that was available for next day delivery on Prime but with a delivery date of 17 days if you don't pay a delivery charge on a £35+ order?

  • Mabel2012
    Mabel2012 Posts: 285 Forumite
    Seventh Anniversary 100 Posts Name Dropper
    electriccactus said: I suspect an awful lot of stuff on Amazon has a similar provenance.  Particularly the Chinese tat that invades it.

    Then again most of the stuff produced in China is the same, so unless you refuse to or limit your purchases that are Chinese made you'll regularly experience this.

    I always try to buy things made in the UK first, Anglosphere second and EU third even if it costs a bit more. The quality is usually higher too.

    I would not buy food supplements that are made in China. All three vitamins are made in the UK and are available for next day delivery on Prime. I expected to have a delivery date up to a week but 17 days is too much. I checked eBay but the quantities were too small. The item location on my eBay is set to UK only.
  • Mabel2012
    Mabel2012 Posts: 285 Forumite
    Seventh Anniversary 100 Posts Name Dropper
    cannugec5 said:
    I buy items from Amazon that  I simply cannot get locally. 
    For example yesterday I had a 5 litre bottle of Red Wine Vinegar. 
    The estimated delivery date for that is next week - 7th Aug. It arrived yesterday 2nd. 
    I often see Amazon delivery dates change from the advertised date on the sales page, to a more personalised date in my basket as I’m deemed to be in a remote and rural area. 
    Currently if I try to book a delivery slot on Tesco the first available is 21st August - so Amazon are doing pretty well!
    I bought a 2kg pack of bicarbonate of soda from Amazon because I could not buy that quantity locally. This is the first time I have had a long (17 day) delivery date on items that are on next day delivery to Prime members. I expected to wait up to a week as I'm no longer a member. I can't afford the £95 fee.

  • eskbanker
    eskbanker Posts: 36,566 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 8 August 2024 at 11:31AM
    I used to have Prime membership but did not extend it as I wasn't placing enough orders and did not use any other benefits. I cancelled it when the price increased to £95.  I group my items into one order so the value is £35 and eligible for free delivery.

    I placed an order for 5 items, each item with a delivery date of 02 August, free delivery on orders over £35. When I paid  for the order the acknowledgement showed a date of 15 August.
    Mabel2012 said:
    This is the first time I have had a long (17 day) delivery date on items that are on next day delivery to Prime members. I expected to wait up to a week as I'm no longer a member. I can't afford the £95 fee.
    Same poster using different IDs?
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