My fault agreeing to T&C's

Okell

powerful_Rogue said:

Okell said:

Lookingforhelp101 said:

Bank Debit Card

You can try complaining to your bank (the card issuer) and see if they will process a chargeback for you.

You will have to organise your facts better than you have done here, and you will need to put together a convincing argument to your bank that the US company is in breach of contract.

But I'm not sure you have much chance of success.  (I'm not entirely sure what the substance of your complaint is except that you regret signing up in the first place)

The purchase was two years ago, way out of time for looking at a chargeback.

Thanks.  They're bu99ered then.

Ergates

Lookingforhelp101 said:

I'm clear that the T&C's that I signed at the time have my banged to rights but that is not the purpose of this request for help. I have been verbally misled about the terms and I feel that the fees are excessive in this case and that I would like to know if i have any way to fight this

No.  It's not the T&Cs, it's that they're probably a US company and (if that is the case) not subject to UK consumer protection laws.  They'll be subject to US laws (in the state in which they're based), but we don't really know what those are, or how you'd go about enforcing them.

If you want *any* chance of getting anything back, the first thing you need to do is to find out *exactly* which company you've paid, and *exactly* where they're based.

sheramber

theoretica said:

"The company will then have 6 months to generate interest from college coaches. If no interest is generated, the client will qualify for a refund."

The company did not generate any interest and therefore?  Which I guess depends on whether they can argue you/he didn't do this - and whether there were any registrations or tests he was advised were necessary but didn't do.

"To get a refund on the initial payment, the client must first complete their online recruiting profile with qualifying video footage, game planning & scheduling session, complete all necessary NCAA or NAIA registrations and take the SAT, ACT or TOEFL test if advised to by the company."

The company didn’t take any action because the boy was too young when signed up. Parent signed up ‘in advance’.

sheramber

Okell said:

sheramber said:

Okell said:

sheramber said:

powerful_Rogue said:

sheramber said:

Lookingforhelp101 said:

Thanks for this. He was 14 years old when he signed up ( he is 16 now) so there has been no work on his profile or promotion of him as a player or candidate yet as he is/was too young to apply or to be considered for any scholarships in the US. The fee I paid was £2950 so not a small sum. They are withholding the full amount as they say it is not refundable as per T&C's

What was the reson you signed when your son was too young to be considered?

You did have 14 days to change your mind but you are talking about 2 years later.

Did they? I can't see anything on their website relating to a UK presence.

terms and conditions

 5. Action Based Refund Policy – By law you have a 14 day cooling off period which includes weekends on public holidays

Perhaps I'm missing something but how does that relate to a UK presence?

I was replying to you querying if they had 14 days cooling off period.

The cooling off period is stated in the Terms and Cinditions- nothing to do with UK based and 

I made no reference to that meaning g it was UK based.

I think you may be confusing me with someone else as I never queried anything about a cooling off period(?).

If you look at your post that I was questioning you will see that it appears to be in response to powerful_rogue commenting that they couldn't see anything relating to a UK presence - in fact you quoted that post - to which you appeared to be replying that "5.  Action Based Refund Policy etc etc".  I think you may have quoted the wrong post as I couldn't understand how a 14 day cooling off poilcy was relevant to whether they had a UK presence(?).

Yes , it was Powrful Rouge  who  queried my statement that they had 14 days cooling off period. That post made no mention of UK, merely asked what law?
You then brought up UK.

powerful_RoguePosts: 7,732 Forumite

2 August at 7:26PM

born_again

Okell said:

Lookingforhelp101 said:

Bank Debit Card

You can try complaining to your bank (the card issuer) and see if they will process a chargeback for you.

You will have to organise your facts better than you have done here, and you will need to put together a convincing argument to your bank that the US company is in breach of contract.

But I'm not sure you have much chance of success.  (I'm not entirely sure what the substance of your complaint is except that you regret signing up in the first place)

The payment was 2 years ago.
Not a chance of bank doing anything.

Guessing this is the site Op used for the T/C posted

https://www.aca-scholarships.com/

Website makes no mention of where they are based, but have to guess at US given what they offer.

If you look here
https://uk.linkedin.com/company/acasportsgroup

It mentions UK, but clicking on directions just shows a map of UK nothing more. Although clicking on the profile of employee gives Greater Glasgow Area. Which really does not mean much.

Whois on domain name is quite interesting.

theoretica

sheramber said:

theoretica said:

"The company will then have 6 months to generate interest from college coaches. If no interest is generated, the client will qualify for a refund."

The company did not generate any interest and therefore?  Which I guess depends on whether they can argue you/he didn't do this - and whether there were any registrations or tests he was advised were necessary but didn't do.

"To get a refund on the initial payment, the client must first complete their online recruiting profile with qualifying video footage, game planning & scheduling session, complete all necessary NCAA or NAIA registrations and take the SAT, ACT or TOEFL test if advised to by the company."

The company didn’t take any action because the boy was too young when signed up. Parent signed up ‘in advance’.

Yes - but I can't see that they put an exemption for that in their own T&C's...