Parking fine from England but live in Scotland

Sleepy_squirrel

Umkomaas said:

Sleepy_squirrel said:

Coupon-mad said:

It doesn't need cancelling if it's over 5 years ago and you have nothing to worry about by contacting BOTH and telling them what I said. YOU MUST DO THAT.

Thank you. Have emailed both DCBL and Britannia Parking Group this morning asking them to rectify their data and to cease and desist. Just waiting to hear back from them now

You might hear nothing. They're quite happy to let you sweat (or perspire if you're a lady!).  But, you have the law (and this forum) on your side. Come back if there's any further shenanigans!

Thank you. You have all been amazing in helping. Will keep you updated if I hear more

Le_Kirk

Sleepy_squirrel said:

Coupon-mad said:

It doesn't need cancelling if it's over 5 years ago and you have nothing to worry about by contacting BOTH and telling them what I said. YOU MUST DO THAT.

Thank you. Have emailed both DCBL and Britannia Parking Group this morning asking them to rectify their data and to cease and desist. Just waiting to hear back from them now

Did you require them to ERASE your old data?

Sleepy_squirrel

***UPDATE***
DCBL and Britannia Parking Group have not responded to my emails but I've had a final reminder come today from DCBL still asking for payment.

Umkomaas

Same advice. 

Sleepy_squirrel

***EMAIL FROM DCBL***

Dear ,

DCBL write in relation to your above DCBL Case Reference. 

Please find attached a copy of the correspondence previously issued by our Client in relation to the unpaid balance.

The case has now been taken off hold and the outstanding balance is required to prevent further action.

With regard to your request for removal of your personal data, DCBL can confirm the following. DCBL have been instructed by Britannia Parking Group Ltd in Debt Recovery action relating to an unpaid parking charge. Britannia Parking Group Ltd are the Data Controller in this matter and DCBL are the Data Processor by way of their case instruction.

At present, the case remains open due to the amount owed being outstanding. As such, legitimate interest for processing the data on file remains. Under GDPR, the right to erasure does not apply under certain conditions. DCBL have considered whether or not the information should be erased and have concluded that in accordance with Article 17 (1) of the GDPR, DCBL are unable to comply with this request due to the fact that the personal data is necessary for the purpose which it was originally collected. DCBL believe the data should continue to be held for the purposes of Debt Recovery action due to the case still being live, therefore DCBL are unable to erase your data.  

Please be advised, PCNs can be pursued for up to six years.

To enable for DCBL to discuss this evidence with you further, please reply with your contact telephone number; one of our Collections Associates will call you during our office opening hours.

Alternatively, payment can be made via bank transfer using the following payment details:

DCBL

Sort Code: 20-24-09

Account Number: 60430781

Please ensure you use your DCBL Reference as the reference for the payment.

You can contact DCBL’s office on 01606 539 169 to make payment over the telephone, office opening hours are Monday to Friday 8am until 5pm.

Please note, should we be unable to make contact with you and the balance continues to remain outstanding, it would be the decision of our Client of how they choose to proceed.

Kind regards,

 

[Removed by Forum Team]

Correspondence Associate

Direct Collection Bailiffs Ltd

Sleepy_squirrel

ISleepy_squirrel said:

***EMAIL FROM DCBL***

Dear ,

DCBL write in relation to your above DCBL Case Reference. 

Please find attached a copy of the correspondence previously issued by our Client in relation to the unpaid balance.

The case has now been taken off hold and the outstanding balance is required to prevent further action.

With regard to your request for removal of your personal data, DCBL can confirm the following. DCBL have been instructed by Britannia Parking Group Ltd in Debt Recovery action relating to an unpaid parking charge. Britannia Parking Group Ltd are the Data Controller in this matter and DCBL are the Data Processor by way of their case instruction.

At present, the case remains open due to the amount owed being outstanding. As such, legitimate interest for processing the data on file remains. Under GDPR, the right to erasure does not apply under certain conditions. DCBL have considered whether or not the information should be erased and have concluded that in accordance with Article 17 (1) of the GDPR, DCBL are unable to comply with this request due to the fact that the personal data is necessary for the purpose which it was originally collected. DCBL believe the data should continue to be held for the purposes of Debt Recovery action due to the case still being live, therefore DCBL are unable to erase your data.  

Please be advised, PCNs can be pursued for up to six years.

To enable for DCBL to discuss this evidence with you further, please reply with your contact telephone number; one of our Collections Associates will call you during our office opening hours.

Alternatively, payment can be made via bank transfer using the following payment details:

DCBL

Sort Code: 20-24-09

Account Number: 60430781

Please ensure you use your DCBL Reference as the reference for the payment.

You can contact DCBL’s office on 01606 539 169 to make payment over the telephone, office opening hours are Monday to Friday 8am until 5pm.

Please note, should we be unable to make contact with you and the balance continues to remain outstanding, it would be the decision of our Client of how they choose to proceed.

Kind regards,

 

[Removed by Forum Team]

Correspondence Associate

Direct Collection Bailiffs Ltd

I asked them to rectify their data with my current address and delete my old address

Coupon-mad

Reply and ask them why they have added a £70 fee.  Who keeps it and what service is it for? Is their client Britannia going to be paying the VAT on that fee, or does the £70 include the VAT (and thus the victim consumer is expected to pay Britannia's VAT)?  Or are they pretending a fee like that is exempt?

(the reason for the above is to report DCB Ltd to HMRC when they reply).

Sleepy_squirrel

Coupon-mad said:

Reply and ask them why they have added a £70 fee.  Who keeps it and what service is it for? Is their client Britannia going to be paying the VAT on that fee, or does the £70 include the VAT (and thus the victim consumer is expected to pay Britannia's VAT)?  Or are they pretending a fee like that is exempt?

(the reason for the above is to report DCB Ltd to HMRC when they reply).

Thank you. I've emailed them back to ask about the fee. I've also reminded them again that I live in Scotland not England and I see no need for them to keep hold of an old address

Fruitcake

Did you instruct the PPC and their agent to "erase" your old data and replace it with your current address for service? Did you specifically use the word "erase" that has a specific meaning where data handling is concerned.

Sleepy_squirrel

Fruitcake said:

Did you instruct the PPC and their agent to "erase" your old data and replace it with your current address for service? Did you specifically use the word "erase" that has a specific meaning where data handling is concerned.

I asked them to rectify my address and to delete the old address. I didn't say erase