Finding new network

Frozen_up_north

Giffgaff (O2 network and owned by the O2 parent company) is highly rated by the Which? magazine people. Service is mostly by user forum with "in house" admin if you have billing or similar issues. They include EU roaming except for Channel Is and IOM.

1p Mobile (EE network) include Channel Is and IOM in their EU roaming.

Both above are non contract, just pay every 30 days to top up.

We have SIMs on both the above, GG are easier to switch data amounts each month but both offer that, so are very flexible.

ForumUser7

Frozen_up_north said:

Giffgaff (O2 network and owned by the O2 parent company) is highly rated by the Which? magazine people. Service is mostly by user forum with "in house" admin if you have billing or similar issues. They include EU roaming except for Channel Is and IOM.

1p Mobile (EE network) include Channel Is and IOM in their EU roaming.

Both above are non contract, just pay every 30 days to top up.

We have SIMs on both the above, GG are easier to switch data amounts each month but both offer that, so are very flexible.

Thanks for sharing these - somehow though, for the amount of data I’d want (20GB or more), both are more expensive than my EE contract and ideally I am looking to get better customer service, EU roaming, and a lower cost without sacrificing too much on mobile service either

savergrant

Nowmobile runs on ee and may be an improvement;
https://nowmobile.co.uk/sim-only-deals/monthly/131

20gb for £10 and double data offer in first month. Eu roaming included (not sure about any restrictions)

jbrassy

Smarty have some good deals: https://smarty.co.uk/

They allow free roaming (up to 12GB fair usage per month). Runs off Three network. 

ID Mobile also allow free roaming in Europe up to 30GB per month are also worth considering and run off Three network.

Neil49

ForumUser7 said:

Neil49 said:

Lebara offer monthly rolling contracts so, if you don't like them you can move on easily enough. There are plenty of really cheap deals around starting at around 99p per month. 

I've tried them out and they were OK but wifi calling can be an issue. It worked for me until I ported a number over and then it stopped!

If you want cheap then look at RWG mobile. They use the EE network. You can get monthly deals with EU roaming included. 

Whatever you do, don't switch to Lyca mobile! You have been warned 

The problem with moving across to test is I have a fantastic plan with EE, it’s just their customer service that is awful now. So if I switch away and then switch back, I won’t be able to get an offer with them anywhere near as good :-/

Wifi calling is also important to me - I read something odd about it not being straight away either.

Thanks for that re Lyca - I was looking at them earlier today. What were the key reasons to avoid them please?

First off, RWG don't have wifi calling them with their EE service (but do on their esim offer which uses the Three network. 

Regarding Lyca mobile, their database has been hacked twice this year and many customers are reporting strange activity on their bank accounts. No one seems to have lost money but banks have been issuing new cards etc. Secondly, customer service is poor and there are also concerns over the financial situation of the company. 

zagfles

ForumUser7 said:

Frozen_up_north said:

Giffgaff (O2 network and owned by the O2 parent company) is highly rated by the Which? magazine people. Service is mostly by user forum with "in house" admin if you have billing or similar issues. They include EU roaming except for Channel Is and IOM.

1p Mobile (EE network) include Channel Is and IOM in their EU roaming.

Both above are non contract, just pay every 30 days to top up.

We have SIMs on both the above, GG are easier to switch data amounts each month but both offer that, so are very flexible.

Thanks for sharing these - somehow though, for the amount of data I’d want (20GB or more), both are more expensive than my EE contract and ideally I am looking to get better customer service, EU roaming, and a lower cost without sacrificing too much on mobile service either

How much are you paying now?

1pmobile is £10 a month for 25GB with EU roaming (limited to 14GB) and wifi calling. 

cebky

I swapped from Vodafone to Lebara, and have saved a lot of money. However the Lebara customer service is pretty bad.