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Difficulties buying online in France.

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Johntcroft
Johntcroft Posts: 2 Newbie
First Post
edited 15 July 2024 at 3:13PM in Flights, currency & car hire
Has anyone else had difficulties buying goods online in France? We have a holiday home there and tried to buy some garden chairs online from the Carrefour site. All went well until I tried to use my Starling Euro card to pay. When I had to put in the address associated with the card the site would not accept an English post code. Starling say I cannot register the Euro card to my French address. Is there a simple solution to this? I could phone Carrefour but fear my schoolboy French would not be adequate to explain the problem. We do not want to get a French bank account if we can help it. 

Comments

  • martindow
    martindow Posts: 10,564 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Have you tried putting the French address in even though it's not linked to your card?  I suspect that many systems don't check every detail and it's possible the order could go through.

    I have quite often successfully ordered things to be delivered to a friend's address and have not bothered to type in  my (different) card address.
  • heatherw_01
    heatherw_01 Posts: 6,777 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Some sites in various parts of Europe, require local addresses to buy.
    I had issues with some sites in the Netherlands for example.

    As stated above, you could try a local address, but this may not work if they check the address of the card owner.
    I’m a Forum Ambassador and I support the Forum Team on the Quick Grabbit, Freebies, Overseas Holidays & Travel Planning and the UK Holidays, Days Out & Entertainments boards.
    If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
    All views are my own and not the official line of MoneySavingExpert.
  • Many thanks. I haven’t tried just typing in the French address in the ‘Card address’ place so I will give that a go next time. Not confident it will work though….
  • martindow
    martindow Posts: 10,564 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Many thanks. I haven’t tried just typing in the French address in the ‘Card address’ place so I will give that a go next time. Not confident it will work though….

    Good luck and let us know how it goes!
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