Unknown, repeated, credit to HSBC account

flo22

Phoenix Life life insurance?

Mands

xylophone said:

Another thought, is mother a widow?

Is it possible that this is an investment  inherited from a late spouse?

Divorced, not widowed. 

Mands

eskbanker said:

Mands said:

eskbanker said:

Mands said:

of course until I can track down the sender I have no possibility of moving to another account. 

Why?  You could initiate a switch via the Current Account Switching Service, which automatically redirects incoming payments (and notifies the sender) so doesn't entail any requirement for the payee to liaise with payers....

I left the UK before the CASS began so am hazy on the details. As a non resident I'm not able to open any new UK accounts, am I able to use the CASS to transfer to an existing current account? 

Yes, you don't need to open a new account to switch, although switching does close the old one, so make sure this is appropriate - I wasn't necessarily suggesting it as being the right thing to do here, just that it was a possibility that you seemed to have ruled out for an invalid reason.

I hadn't ruled it out, I wasn't aware of its existence. 

Mands

flo22 said:

Phoenix Life life insurance?

There's an Abbey Life policy, which has been taken over by Phoenix Life, yes. I think the 200.xx payment is them, which just leaves me with the smaller amount, which appears to have a remarkably similar reference number. 

xylophone

You have LPA - contact Phoenix Life for information.

Yorkie1

Perhaps there were two policies, one taken out initially and then a second one at a later point?

Mands

xylophone said:

You have LPA - contact Phoenix Life for information.

Phoenix Life are in the process of registering the LPA. Until then they won't release any information. 

Mands

Yorkie1 said:

Perhaps there were two policies, one taken out initially and then a second one at a later point?

It's something like that, yes. 

The 200.xx appears to be an Abbey Life/Phoenix life annuity. I have a P60 for this. 
The smaller amount also appears to be Phoenix Life but I don't have any paperwork as yet.
There is another ?pension? from Scottish Widows. Again no paperwork.

LPA is in process with Phoenix Life so I should be able to get to the bottom of that in due course. Scottish Widows will have to wait for now. 

Thanks once more for all the assistance.