Unknown, repeated, credit to HSBC account

Mands

wmb194 said:

A savings bond paying out interest every month? An investment account paying out dividends and interest?

I don't believe she has any accounts like that, plus I can't reconcile the idea of the payments being one of two amounts and at differing frequencies. 

But, also, at a loss to know what this is so all suggestions appreciated!

Mands

lon_don said:

Not helpful for you, sorry, but I can confirm that HSBC statement can sometime be very parsimonious (if not outright void) of details for incoming payments. Querying HSBC customer service only resulted in what you heard, i.e. no further detail is available or can be disclosed. 
I then redirected some of my payments to another bank account and it was day and night. The Credit Advices for payments coming from the same sources were full of details/references which made reconciliation much easier. Those details/references that HSBC cs  always denied existed..

That tallies with the attitude of HSBC, sadly. But of course until I can track down the sender I have no possibility of moving to another account. 

Mands

MeteredOut said:

Just an idea, send a 1p (or £1) transfer to the account the transfers are coming from with the reference "PLS CALL 07xxxxxxxxx". It's a long shot (especially if it's being sent from a financial organisation, where no-one will be reviewing the account), but might be worth it?

Ha! I'm pretty sure that was a plot device in an early Jack Reacher novel. 

Mands

xylophone said:

It has the look of an OEIC/or similar div payment - one of the funds I hold used to pay the same amount each month except one when the payout was much higher.

Interesting, many thanks. I don't think she has anything like that ... but then I thought I had a good handle on what her income streams were and here I am trying to figure out this mystery money. So perhaps not.

More digging through her paperwork needed.

eskbanker

Mands said:

of course until I can track down the sender I have no possibility of moving to another account. 

Why?  You could initiate a switch via the Current Account Switching Service, which automatically redirects incoming payments (and notifies the sender) so doesn't entail any requirement for the payee to liaise with payers....

retiredbanker1

30-00-02 used to be Lloyds City Office now it is Payments Ops North which suggests to me a large organisation is making these payments.

Mands

eskbanker said:

Mands said:

of course until I can track down the sender I have no possibility of moving to another account. 

Why?  You could initiate a switch via the Current Account Switching Service, which automatically redirects incoming payments (and notifies the sender) so doesn't entail any requirement for the payee to liaise with payers....

I left the UK before the CASS began so am hazy on the details. As a non resident I'm not able to open any new UK accounts, am I able to use the CASS to transfer to an existing current account? 

Mands

retiredbanker1 said:

30-00-02 used to be Lloyds City Office now it is Payments Ops North which suggests to me a large organisation is making these payments.

Interesting, thank you. An additional private pension might fit with that, but that doesn't explain the vastly changing credit amount. 

More digging to be done

eskbanker

Mands said:

eskbanker said:

Mands said:

of course until I can track down the sender I have no possibility of moving to another account. 

Why?  You could initiate a switch via the Current Account Switching Service, which automatically redirects incoming payments (and notifies the sender) so doesn't entail any requirement for the payee to liaise with payers....

I left the UK before the CASS began so am hazy on the details. As a non resident I'm not able to open any new UK accounts, am I able to use the CASS to transfer to an existing current account? 

Yes, you don't need to open a new account to switch, although switching does close the old one, so make sure this is appropriate - I wasn't necessarily suggesting it as being the right thing to do here, just that it was a possibility that you seemed to have ruled out for an invalid reason.

xylophone

Another thought, is mother a widow?

Is it possible that this is an investment  inherited from a late spouse?