The New Top Easy Access Savings Discussion Area

fabsaver

With the Ulster rate dropping to 4.25% in a few days I am looking for an alternative easy access account.

I am considering the Tembo HomeSaver at 4.55% (including the bonus for the first year). However I see from their product summary box that withdrawals typically take two working days to process. That seems a big downside, especially if there is a loss of interest for those days.

Does anyone have any experience of the account and can confirm if this is how long withdrawals actually take?

moi

https://forums.moneysavingexpert.com/discussion/comment/81906153#Comment_81906153

I never got as far as withdrawing from Tembo, but something annoying I did experience…

I was going to withdraw, & I got the message below. Odd, it's a Homesaver Account with a maximum balance of £25K, not an ISA with an allowance. I don't even have an ISA with them.

I went to chat, only to find it's an AI bot, who confidently told me 'you're actually withdrawing from an ISA not a HomeSaver.' I repeated it, I don't have an ISA, and the AI bot acknowledges I was "absolutely right," quoting the facts I originally gave it back to me. 🙄

Tells me I need to type "talk to a person," so I did… it asked for more details, I told them to just read the chat, and left. 24 hours later, I see there's no reply from a person, but a message from the bot asking "what should we call you?" 🙄🙄 I'm signed into an app FGS, you know my name.

simonpies234

Coventry have a triple access 4.25%(Mentioned already). They bought out new issues before the last BoE cut. Then oversized the cut to all old issues and only cut the new issue by .15%. That seems to be their model,

https://www.coventrybuildingsociety.co.uk/member/product/savings/limited_access/3-access-saver-1-year.html

chris_the_bee

https://forums.moneysavingexpert.com/discussion/comment/81906935#Comment_81906935

Coventry 3 access saver

How do you get to 6 charge free withdrawals?

simonpies234

https://forums.moneysavingexpert.com/discussion/comment/81906963#Comment_81906963

You don't, this a triple access, which is 3 withdrawals. They do 4 and sometimes 6 accounts, but they are currently NLA, I thnk.

moi

https://forums.moneysavingexpert.com/discussion/comment/81906793#Comment_81906793

An update from a Tembo human about the misleading message when withdrawing from the HomeSaver. They copied and pasted rules & entirely miss my point that an ISA warning is wrongly being displayed for a different non-ISA account. It's a bit disconcerting the staff can't recognise that's an issue (IMO anyway). 🫤

mebu60

https://forums.moneysavingexpert.com/discussion/comment/81906963#Comment_81906963

A cut & paste operation by Coventry BS most likely.

littlemoney

https://forums.moneysavingexpert.com/discussion/comment/81902949#Comment_81902949

Coventry website site is optimised for Edge and Chrome. This is what they told me when I complained over a year ago with Firefox access problems.

Firefox does not work properly on a some parts if their website. It used to, I originally used Firefox to open my accounts.

I suggested that their home page should advise potential customers to only proceed only if they were willing to use Edge or Chome.

pafpcg

https://forums.moneysavingexpert.com/discussion/comment/81907973#Comment_81907973

There's a discussion in the CoventryBS thread in the Banking forum which gives details and a potential fix. If a Firefox user locks down the browser, such as using Private Windows, then the Coventry site gives problems - see the posts there - try https://forums.moneysavingexpert.com/discussion/comment/81859988

It's not specific to Easy Access Savers.

mhoc

Question regarding Santander Edge saver - apologies not a regular saver - from googling it seems that its best to ring Santander on maturity day as this is the fastest method of getting the account closed

- but do I empty and leave a pound in - before maturity day?

Mine has only a few weeks to go but not a lot of reasons to close ahead of time - variable rate