Worried about email 'Order' I have not ordered. ? SCAM.

EcoChrisat76

If I am posting in the wrong Forum would you please let me know?

I am worried about an email I have just received in my 'main' email address in box.  At the bottom there is an attachment with a number and I have not clicked on it. I have clicked to open and read the email but nothing more.

I'll be really glad of any help.  Here is the email:  (I have put xxx in some of the numbers in case that is necessary)

The email, when I hovver on it, is from: 

(Removed by Forum Team) <(Removed by Forum Team)@gmail.com>

This is the body of the email:

Hey there!

The purchase finished effectively, and your receipt is attached. If you want support, please contact us.i3fxx2ew-97c2xxxx-a5c7-4210-bb7f-75xxxx3ec414

Your INV:3806151xxxx82

(Removed by Forum Team)

Please let me know the best way of dealing with this email. I am certain I have not placed any order and I have never heard of (Removed by Forum Team).

Thank you very much for any advice, guidance and help.I am really quite worried about it.

robatwork

Press delete, and worry no more.

This isn't an order, it's nothing, and nothing bad will happen if you delete it.

If you ever wonder to yourself "Is this a scam", then it always is.

EcoChrisat76

Thanks very much robatwork.  I appreciate your quick reply.  I have no idea how this person got my main email address but, following the information you have given (thank you again) I will delete it right now.

GrumpyDil

I get those pretty much daily. Don't look at the attachment and delete. 

Slinky

You probably have an option in your email to mark this as spam before deleting, which will help it get screened out from other people's mail.

EcoChrisat76

How do you think 'they' got your email address, GrumpyDil?  Thank you.

comeandgo

Eco, your e mail address is now being used to send spam.  If you get others do not open any attachments. If you don’t recognise the company just delete.

EcoChrisat76

Slinky said:

You probably have an option in your email to mark this as spam before deleting, which will help it get screened out from other people's mail.

Thanks very much, Slinky.  I'm not sure how to mark as spam, but I'll look now in case needed in the future.  

As soon as I read the helpful reply from robatwork, thanked also by Bridlington 1 (and  quickly endorsed by GrumpyDil) I  deleted the email immediately and emptied my 'bin' folder contents.

Brie

I get a few of these every day.  Block then delete.  Relax.

GrumpyDil

EcoChrisat76 said:

How do you think 'they' got your email address, GrumpyDil?  Thank you.

Any number of ways including hacked lists, cases where they have sent spam to random email adds etc. Not something I have the energy to worry about quite frankly. 

Zanderman

This sort of email is very common, and there's absolutely no point worrying about how they got your email address.

Just learn to spot them.

In this case the obvious markers are the fact that you didn't order anything, that the email isn't actually addressed to you (i.e. it says 'Hey There', not 'Dear EcoChrisat76'), that the email doesn't even mention the product or service 'ordered', that it has a 'receipt' that you are being promoted to open (which will be dodgy if you do), that the contact details are unintelligible, that the email comes from a named person but doesn't mention a company, that the named person doesn't match the name in the email address, and last, but by no means least, that it comes from a gmail address, not a business address.

So many glaring flags!  

Just delete anything like this. 

And learn how to mark stuff as spam as it will help filter future ones out before you even see them.

Edited to add:  I see you asked a similar question about a similar type of email in January (https://forums.moneysavingexpert.com/discussion/6501659/could-this-be-a-scam-or-spam/p1).  it's good to be suspicious but also good to gain confidence in deciding what's spam. I hope you're gaining that!