Esst Midlands Airport-Civil National Business Centre Letter- Elm Legal- Vehicle Control Services

Longis

From reading the newbies thread again and @Bargepole 2016.  I understand the following next actions

• Email (I would use the one I sent Defence) completed N180 back to CNBC
• Post another copy of N180 to Claimant 
• Start to build evidence for Witness Statement
• Wait for local Court to contacts with a hearing date
• Take note of all the deadlines given

Gr1pr

The completed N180 DQ is emailed to the DQ email address listed near the beginning of the defence template thread, so not the email address that the defence went to

So a different email address for each different category, use the correct one with DQ in its details 

Post or email a copy of the completed N180 DQ to the lawyers acting for the Claimant, as well as to the CNBC , or to VCS themselves if no lawyers are involved here, check the second paragraph on the left of the claim form 

Yes

Yes ( or any Court directions, but will include the hearing date 

Yes

LDast

You send a single email addressed to BOTH the CNBC and the claimant or their solicitor AND you also CC in yourself. Don't send separate emails. If one recipient, including yourself, if CCd, receive it, then they all received it. Only if an email is bounced back with an error code/message, then it wasn't delivered to that party.

Coupon-mad

Longis said:

From reading the newbies thread again and @Bargepole 2016.  I understand the following next actions

• Email (I would use the one I sent Defence) completed N180 back to CNBC
• Post another copy of N180 to Claimant 
• Start to build evidence for Witness Statement
• Wait for local Court to contacts with a hearing date
• Take note of all the deadlines given

Yep - glad you gleaned the order of the process but because that thread is old (as I warned you already) for your actual next actions. go by the 12 steps and the new email addresses shown in the Template Defence thread. 

Longis

OK, Ive sent and copied emails with N180 to who I think are VCS acting legal people, and a copy of N180 to VCS litigation by post. Email I used was ClaimResponses.CNBC@justice.gov.uk and I have asked them to confirm this is the correct email for N180 responses. I will let you know.

Longis

For the files... This is what to expect from VCS auto email Litigation Team (litigation@vehiclecontrol.co.uk)

--------------------

Thank you for your email which has been received by the Litigation Team. This email is automatically generated; please do not reply to this message.

Please refrain from submitting unnecessary duplicate correspondence by only using one method of email, post or fax.

Response Time

We will endeavour to process your email within 28 working days.


Please note that we do not accept service of documents by email.

Important Note:

-       If a claim has been issued we will not deal with any further appeals. Please direct your defence to the County Court Business Centre [CCBC] or the allocated Court.

-       If you have already received a response from us dealing with your initial query, we will not respond to any further correspondence from you. Our letter would have informed you that our decision was final.

-       We will not deal with any disputes over the telephone or by email.

-       We cannot accept any responsibility for any activity in relation to your Claim should you fail to provide us with the requested information within the relevant timescales.

-       If you are wishing to obtain payments details please call 0114 231 7851. We must advise you that this is a payment line only.

-       If you are a third party acting for the account holder, we cannot deal with correspondence from you unless the account holder authorises you to act on their behalf.

-       All documents should be served at the address of 2 Europa Court, Sheffield Business Park, Sheffield, S9 1XE.

-       If your require any Court Forms please follow the link; https://hmctsformfinder.justice.gov.uk/HMCTS/FormFinder.do

Coupon-mad

I don't think that's the DQ email shown in the Template Defence thread, is it? Please refer to the first 12 steps there and the email list.

KeithP

Longis said:

Email I used was ClaimResponses.CNBC@justice.gov.uk and I have asked them to confirm this is the correct email for N180 responses.

That is not the correct email address.

The table in the opening post of the Template Defence thread clearly states...