ParkingEye University Hospital of Wales

Coupon-mad

PCNHelp2024 said:

I just want to update everyone here that I got a reply from Parkingeye that they have cancelled my PCN. What a lot of unnecessary stress they have brought to hospital staff and patients! If I get the chance to vote them off the hospital grounds, I will most certainly do so.

More importantly, I would like to give Coupon-mad and Gr1pr a HUGE thank you for your time, support, advice, and guidance through this! I am forever in your debt! You are amazing people who deserves recognition for your selfless contributions all these years. 

For those who have issues with this car park in the future, here are the points I included on this occasion

1. Lack of response from Parkingeye regarding my appeal
2. No Notification of Rejection or POPLA code was provided for further appeal before LBCCC
3. The use of a credit reference agency to search my personal details without a legitimate reason or authorisation from me
4. Difficulties in complaining to Parkingeye using the online form and telephone line
5. Parkingeye not following BPA code of practice
6. Writing to BPA compliance team if there is no response within a short time range

Great outcome!

Please do the survey:

• To ensure we have a diverse group of users to speak to, the team are particularly interested in speaking to people from the following:

  • A mix of genders
  • English as a second language
  • Low digital literacy
  • A range of accessibility needs (e.g. neurodiversity, visual impairments etc), ages, socio economic backgrounds, ethnic backgrounds, locations where people live (in England, Scotland and Wales)

  The initial part of the survey to respond and confirm your interest is here:

   https://www.smartsurvey.co.uk/s/ParkingChargeNoticeSurvey/

  Please read Zaizi's privacy notice here.

  Please read People for Research's privacy notice here.

  
  

And if you know who to contact for people to complain to the NHS Trust please update this outcome with those details (email address?) and a link back to this thread, in the ongoing thread called: SUCCESSFUL COMPLAINTS ABOUT PPCs

Umkomaas

Please, please, do this: 👆

https://forums.moneysavingexpert.com/discussion/6528490/official-dluhc-paid-research-have-you-ever-appealed-a-parking-charge-notice#latest

If you're not aware of the poignancy of the work of Pastor Martin Niemöller, then please do read this - 'First They Came ..... '

https://encyclopedia.ushmm.org/content/en/article/martin-niemoeller-first-they-came-for-the-socialists

Inspirational. 

PCNHelp2024

Yes I have signed up for the survey thanks. Look forward to hearing from them soon.