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Bank or Building Society?

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  • eskbanker
    eskbanker Posts: 37,326 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    TimeLord1 said:
    Sarsim said:
    Hi everyone, I'm new here so please excuse my question if it has already been answered. 
    Basically, I suffer with severe anxiety and my bank point blank refuses to allow me to pay any money in via a real-life cashier and tells me that I have to use their deposit machine. I have tried on a couple of occasions and to be brutally honest, ended up having a panic attack as money kept getting thrown back out, not recognising the actual amount I was trying to pay in and plus then having a massive queue of impatient customers behind me.
    So, I'm really trying to find out whether there is actually a bank or building society out there that still uses a cashier service where I can physically hand my money over and get a paying in book stamped!?
    Any advice would be greatly appreciated. 
    Thank you 
    You should tell the bank the the fear and anxiety of using technology makes you feel unwell. The kids today will be the same in the future especially if it goes full circle cash and pen and paper again. You're doing well at 85 using tech so you can be proud of that.
    Where does OP say they're 85?
  • Ergates
    Ergates Posts: 3,049 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 18 July 2024 at 4:08PM
    TimeLord1 said:
    Sarsim said:
    Hi everyone, I'm new here so please excuse my question if it has already been answered. 
    Basically, I suffer with severe anxiety and my bank point blank refuses to allow me to pay any money in via a real-life cashier and tells me that I have to use their deposit machine. I have tried on a couple of occasions and to be brutally honest, ended up having a panic attack as money kept getting thrown back out, not recognising the actual amount I was trying to pay in and plus then having a massive queue of impatient customers behind me.
    So, I'm really trying to find out whether there is actually a bank or building society out there that still uses a cashier service where I can physically hand my money over and get a paying in book stamped!?
    Any advice would be greatly appreciated. 
    Thank you 
    You should tell the bank the the fear and anxiety of using technology makes you feel unwell. The kids today will be the same in the future especially if it goes full circle cash and pen and paper again. You're doing well at 85 using tech so you can be proud of that.
    Under what circumstances would it go "full circle" ?  As both a species and a society we don't often arbitrarily stop using technology once we've adopted it.  About the only reason would be a full-scale apocalyptic event or collapse in society - in which case having to get used to using a pen and pencil again would be the least of everyone's worries.
  • eskbanker
    eskbanker Posts: 37,326 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    TimeLord1 said:
    eskbanker said:
    TimeLord1 said:
    Sarsim said:
    Hi everyone, I'm new here so please excuse my question if it has already been answered. 
    Basically, I suffer with severe anxiety and my bank point blank refuses to allow me to pay any money in via a real-life cashier and tells me that I have to use their deposit machine. I have tried on a couple of occasions and to be brutally honest, ended up having a panic attack as money kept getting thrown back out, not recognising the actual amount I was trying to pay in and plus then having a massive queue of impatient customers behind me.
    So, I'm really trying to find out whether there is actually a bank or building society out there that still uses a cashier service where I can physically hand my money over and get a paying in book stamped!?
    Any advice would be greatly appreciated. 
    Thank you 
    You should tell the bank the the fear and anxiety of using technology makes you feel unwell. The kids today will be the same in the future especially if it goes full circle cash and pen and paper again. You're doing well at 85 using tech so you can be proud of that.
    Where does OP say they're 85?
    Opening post.
    The opening post is the one you quoted above, which makes no reference to their age?
  • TimeLord1
    TimeLord1 Posts: 955 Forumite
    500 Posts Second Anniversary Photogenic Name Dropper
    Ergates said:
    TimeLord1 said:
    Sarsim said:
    Hi everyone, I'm new here so please excuse my question if it has already been answered. 
    Basically, I suffer with severe anxiety and my bank point blank refuses to allow me to pay any money in via a real-life cashier and tells me that I have to use their deposit machine. I have tried on a couple of occasions and to be brutally honest, ended up having a panic attack as money kept getting thrown back out, not recognising the actual amount I was trying to pay in and plus then having a massive queue of impatient customers behind me.
    So, I'm really trying to find out whether there is actually a bank or building society out there that still uses a cashier service where I can physically hand my money over and get a paying in book stamped!?
    Any advice would be greatly appreciated. 
    Thank you 
    You should tell the bank the the fear and anxiety of using technology makes you feel unwell. The kids today will be the same in the future especially if it goes full circle cash and pen and paper again. You're doing well at 85 using tech so you can be proud of that.
    Under what circumstances would it go "full circle" ?  As both a species and a society we don't often arbitrarily stop using technology once we've adopted it.  About the only reason would be a full-scale apocalyptic event or collapse in society - in which case having to get used to using a pen and pencil again would be the least of everyone's worries.
    Never say never.  There's a big increase in kid's that cannot read or write, why is that in today's modern society. I guess that's the teachers fault.
  • wmb194
    wmb194 Posts: 4,965 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 18 July 2024 at 6:11PM
    TimeLord1 said:
    eskbanker said:
    TimeLord1 said:
    Sarsim said:
    Hi everyone, I'm new here so please excuse my question if it has already been answered. 
    Basically, I suffer with severe anxiety and my bank point blank refuses to allow me to pay any money in via a real-life cashier and tells me that I have to use their deposit machine. I have tried on a couple of occasions and to be brutally honest, ended up having a panic attack as money kept getting thrown back out, not recognising the actual amount I was trying to pay in and plus then having a massive queue of impatient customers behind me.
    So, I'm really trying to find out whether there is actually a bank or building society out there that still uses a cashier service where I can physically hand my money over and get a paying in book stamped!?
    Any advice would be greatly appreciated. 
    Thank you 
    You should tell the bank the the fear and anxiety of using technology makes you feel unwell. The kids today will be the same in the future especially if it goes full circle cash and pen and paper again. You're doing well at 85 using tech so you can be proud of that.
    Where does OP say they're 85?
    Opening post.
    In the opening post of another thread the OP made reference to their 85 year old *mother.*

    "Hi everyone.  I'm new here so please bear with me.... 
    My 85 yr old mother desperately needs a good old fashioned home phone..."

    https://forums.moneysavingexpert.com/discussion/6381840/telephone-only#latest
  • Nasqueron
    Nasqueron Posts: 10,761 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    TimeLord1 said:
    Ergates said:
    TimeLord1 said:
    Sarsim said:
    Hi everyone, I'm new here so please excuse my question if it has already been answered. 
    Basically, I suffer with severe anxiety and my bank point blank refuses to allow me to pay any money in via a real-life cashier and tells me that I have to use their deposit machine. I have tried on a couple of occasions and to be brutally honest, ended up having a panic attack as money kept getting thrown back out, not recognising the actual amount I was trying to pay in and plus then having a massive queue of impatient customers behind me.
    So, I'm really trying to find out whether there is actually a bank or building society out there that still uses a cashier service where I can physically hand my money over and get a paying in book stamped!?
    Any advice would be greatly appreciated. 
    Thank you 
    You should tell the bank the the fear and anxiety of using technology makes you feel unwell. The kids today will be the same in the future especially if it goes full circle cash and pen and paper again. You're doing well at 85 using tech so you can be proud of that.
    Under what circumstances would it go "full circle" ?  As both a species and a society we don't often arbitrarily stop using technology once we've adopted it.  About the only reason would be a full-scale apocalyptic event or collapse in society - in which case having to get used to using a pen and pencil again would be the least of everyone's worries.
    Never say never.  There's a big increase in kid's that cannot read or write, why is that in today's modern society. I guess that's the teachers fault.
    Kids start school at 5, they should already be able to do basic writing by then (scribbles at 2 is normal, the alphabet by 4-5) and have some understanding of reading. The actual problem is the parents not helping develop their kids and dumping them on the state system, some teachers have reported kids who are still not toilet trained. 

    The reason for changes like we are seeing in this post is simply because society has changed, about 70% or so of transactions these days are by card, add on bank transfers and similar payment methods, there simply isn't the need for lots of cash or cheque processing, not least because the latter can be done in app or even ATM which has been the case for decades.

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • username
    username Posts: 740 Forumite
    Part of the Furniture 500 Posts
    edited 20 July 2024 at 10:37PM
    I would leave TSB for one of the big four clearing banks (that is HSBC UK, Lloyds, Natwest and Barclays) if you need to pay in cash and access to a branch network or the post office.

    I've never had any problems with amounts large or small at the bank's counters with any of the above. The note paying in machines in Lloyds are crap though, very slow and unresponsive. I have no idea what they have in TSB branches - but from what I've seen of them in passing there's very little technology in them!

    Just beware that HSBC UK's digital branches do not have a counter, but they do have machines to pay into, get account information from etc.

    Ultimately, you bank the way you wish to and the way it suits your requirements.
  • WillPS
    WillPS Posts: 5,171 Forumite
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    username said:
    I would leave TSB for one of the big four clearing banks (that is HSBC UK, Lloyds, Natwest and Barclays) if you need to pay in cash and access to a branch network or the post office. 
    I can't see what difference being a clearing bank makes to ability to deposit cash in a branch or Post Office. 
  • username
    username Posts: 740 Forumite
    Part of the Furniture 500 Posts
    WillPS said:
    username said:
    I would leave TSB for one of the big four clearing banks (that is HSBC UK, Lloyds, Natwest and Barclays) if you need to pay in cash and access to a branch network or the post office. 
    I can't see what difference being a clearing bank makes to ability to deposit cash in a branch or Post Office. 
    It's based upon three aspects, my experience in paying in cash at the counter at the big four over the years, the fact that the PO will accept cash/cheque deposits and withdrawals for the big four universally and also that they have a branch network should the OP want to visit one. Yes I get it's a sweeping recommendation.

    Ultimately the OP might want some options that will best fit with their requirements and allow them to bank as the so wish - in person,a making cash deposits to a person at the counter.

    Not much point recommending routes that will have have restrictions - Nationwide don't allow cash deposits at the PO, Metro bank have no access agreement with the PO for personal clients and are in certain locations only, etc. Plus for the latter, they don't seem to be in a good place at all, hacking off everything that maybe made it once attractive.
  • WillPS
    WillPS Posts: 5,171 Forumite
    Part of the Furniture 1,000 Posts Newshound! Name Dropper
    edited 21 July 2024 at 2:28PM
    username said:
    WillPS said:
    username said:
    I would leave TSB for one of the big four clearing banks (that is HSBC UK, Lloyds, Natwest and Barclays) if you need to pay in cash and access to a branch network or the post office. 
    I can't see what difference being a clearing bank makes to ability to deposit cash in a branch or Post Office. 
    It's based upon three aspects, my experience in paying in cash at the counter at the big four over the years, the fact that the PO will accept cash/cheque deposits and withdrawals for the big four universally and also that they have a branch network should the OP want to visit one. Yes I get it's a sweeping recommendation.

    Ultimately the OP might want some options that will best fit with their requirements and allow them to bank as the so wish - in person,a making cash deposits to a person at the counter.

    Not much point recommending routes that will have have restrictions - Nationwide don't allow cash deposits at the PO, Metro bank have no access agreement with the PO for personal clients and are in certain locations only, etc. Plus for the latter, they don't seem to be in a good place at all, hacking off everything that maybe made it once attractive.
    So rather than 'go for a big clearing bank' perhaps more astute advice would be 'go for a brand with a useful branch network and ability to do the full range of Post Office services', or in other word any current account except those from Nationwide, Metro or the app-based banks - which (depending where you need branches) would include TSB.

    By the way - Metro do allow Post Office deposits, just not withdrawals or balance enquiries: https://www.postoffice.co.uk/metro-bank
    Conversely Nationwide allow withdrawals and balance enquiries, just not deposits.
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