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eBay now leaving their own feedback for transactions.

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  • Cloth_of_Gold
    Cloth_of_Gold Posts: 1,137 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper Combo Breaker
    I almost always leave feedback for sellers and they generally leave it for me, but not usually until I've left it for them. As a buyer it's nice to receive feedback  - it's good manners if nothing else. I find that most private sellers go out of their way to provide a good service and when the customer service of most large companies is poor these days, it's refreshing to deal with people who (generally) respond to questions quickly and seem to care about providing a good service. Consequently I like to 'reward' that with positive feedback.
  • Time2Go_25
    Time2Go_25 Posts: 993 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    As you are no longer allowed to leave honest and truthful feedback about poor service I no longer leave any.
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    Third Anniversary 100 Posts Name Dropper
    edited 3 June 2024 at 9:36AM
    jon81uk said:
    ElefantEd said:
    I've just start6ed selling a few things on ebay; I've received (+ive!) feedback from the majority of buyers, and I always leave some myself.
    In the past I've left positive feedback for around 10+ transactions all in a group, thinking it may prompt the buyer into leaving feedback in return. 
    Nope - not a single one!
    Hence now I go by if they can't be bothered neither can I!
    Who should leave first. If I buy something and a seller doesn't leave me feedback I won't leave them feedback. I have noticed some sellers don't leave feedback straight away then after a few weeks they leave some so I guess they are hoping for feedback.
    I've got seller manager (or whatever its called) set to automatically leave feedback for buyers after they leave it for me as a seller. I don't like leaving it sooner in case they buyer does find an issue.
    But when I'm buying I often forget to go back and give feedback anyway, so I don't expect others to.

    Why do you need to wait if a buyer buys an item and pays instant.
  • GadgetGuru
    GadgetGuru Posts: 864 Forumite
    Tenth Anniversary 500 Posts Name Dropper Combo Breaker
    edited 3 June 2024 at 9:36AM
    Why do you need to wait if a buyer buys an item and pays instant.
    I guess its just because you never know when you're going to get that buyer that really troublesome, or wants to return something they've broken themselves, etc - I'd rather leave them no feedback at all. 
  • soolin
    soolin Posts: 74,153 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 3 June 2024 at 9:36AM
    jon81uk said:
    ElefantEd said:
    I've just start6ed selling a few things on ebay; I've received (+ive!) feedback from the majority of buyers, and I always leave some myself.
    In the past I've left positive feedback for around 10+ transactions all in a group, thinking it may prompt the buyer into leaving feedback in return. 
    Nope - not a single one!
    Hence now I go by if they can't be bothered neither can I!
    Who should leave first. If I buy something and a seller doesn't leave me feedback I won't leave them feedback. I have noticed some sellers don't leave feedback straight away then after a few weeks they leave some so I guess they are hoping for feedback.
    I've got seller manager (or whatever its called) set to automatically leave feedback for buyers after they leave it for me as a seller. I don't like leaving it sooner in case they buyer does find an issue.
    But when I'm buying I often forget to go back and give feedback anyway, so I don't expect others to.

    Why do you need to wait if a buyer buys an item and pays instant.
    My glib answer to that is I wouldn’t want to leave a highly praising positive for a buyer who opens early INRs, they tend to be generally dissatisfied with eBay generally and can often go rogue in their feedback.  
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • soolin
    soolin Posts: 74,153 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 3 June 2024 at 9:36AM
    jon81uk said:
    ElefantEd said:
    I've just start6ed selling a few things on ebay; I've received (+ive!) feedback from the majority of buyers, and I always leave some myself.
    In the past I've left positive feedback for around 10+ transactions all in a group, thinking it may prompt the buyer into leaving feedback in return. 
    Nope - not a single one!
    Hence now I go by if they can't be bothered neither can I!
    Who should leave first. If I buy something and a seller doesn't leave me feedback I won't leave them feedback. I have noticed some sellers don't leave feedback straight away then after a few weeks they leave some so I guess they are hoping for feedback.
    I've got seller manager (or whatever its called) set to automatically leave feedback for buyers after they leave it for me as a seller. I don't like leaving it sooner in case they buyer does find an issue.
    But when I'm buying I often forget to go back and give feedback anyway, so I don't expect others to.

    Good point, I wonder if this is what the OP meant when they talked about automatic feedback, mistakenly believing  eBay was leaving it and not the seller through the automatic system. 
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • EffieTrinketsWig
    EffieTrinketsWig Posts: 90 Forumite
    Fourth Anniversary 10 Posts Name Dropper
    edited 3 June 2024 at 9:36AM
    soolin said:
    jon81uk said:
    ElefantEd said:
    I've just start6ed selling a few things on ebay; I've received (+ive!) feedback from the majority of buyers, and I always leave some myself.
    In the past I've left positive feedback for around 10+ transactions all in a group, thinking it may prompt the buyer into leaving feedback in return. 
    Nope - not a single one!
    Hence now I go by if they can't be bothered neither can I!
    Who should leave first. If I buy something and a seller doesn't leave me feedback I won't leave them feedback. I have noticed some sellers don't leave feedback straight away then after a few weeks they leave some so I guess they are hoping for feedback.
    I've got seller manager (or whatever its called) set to automatically leave feedback for buyers after they leave it for me as a seller. I don't like leaving it sooner in case they buyer does find an issue.
    But when I'm buying I often forget to go back and give feedback anyway, so I don't expect others to.

    Good point, I wonder if this is what the OP meant when they talked about automatic feedback, mistakenly believing  eBay was leaving it and not the seller through the automatic system. 
    No, I am not mistaken, I have had feedback from eBay for several transactions, if it were being left by the buyer then I would not be seeing the same identical phrase being used for each feedback left, which as I previously stated is "This seller successfully completed an order." and where it would normally say under the "From" heading "Buyer: NAME OF BUYER" it says "eBay automated Feedback"
  • steviebabes
    steviebabes Posts: 2,068 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    It's probably an ebay test on just a few accounts to gauge the reaction. 
  • GadgetGuru
    GadgetGuru Posts: 864 Forumite
    Tenth Anniversary 500 Posts Name Dropper Combo Breaker
    Do you have a screenshot you can share?
  • soolin
    soolin Posts: 74,153 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 3 June 2024 at 9:36AM
    soolin said:
    jon81uk said:
    ElefantEd said:
    I've just start6ed selling a few things on ebay; I've received (+ive!) feedback from the majority of buyers, and I always leave some myself.
    In the past I've left positive feedback for around 10+ transactions all in a group, thinking it may prompt the buyer into leaving feedback in return. 
    Nope - not a single one!
    Hence now I go by if they can't be bothered neither can I!
    Who should leave first. If I buy something and a seller doesn't leave me feedback I won't leave them feedback. I have noticed some sellers don't leave feedback straight away then after a few weeks they leave some so I guess they are hoping for feedback.
    I've got seller manager (or whatever its called) set to automatically leave feedback for buyers after they leave it for me as a seller. I don't like leaving it sooner in case they buyer does find an issue.
    But when I'm buying I often forget to go back and give feedback anyway, so I don't expect others to.

    Good point, I wonder if this is what the OP meant when they talked about automatic feedback, mistakenly believing  eBay was leaving it and not the seller through the automatic system. 
    No, I am not mistaken, I have had feedback from eBay for several transactions, if it were being left by the buyer then I would not be seeing the same identical phrase being used for each feedback left, which as I previously stated is "This seller successfully completed an order." and where it would normally say under the "From" heading "Buyer: NAME OF BUYER" it says "eBay automated Feedback"
    As a seller I can set my automatic feedback to one of about 3 phrases, or I can add my own. It is possible that the seller has used the eBay suggested one.

    I’m not seeing any other mention of this , admittedly I’ve only looked briefly as I’m on holiday again,  and if it’s a trial it’s a very very limited one for certain buyers. 
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
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