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Considering moving from Barclays to Starling for current account

CrickJon
Posts: 81 Forumite

I've been with Barclays for 40 years and thinking it's time for a change. I only really use Barclays for our joint current account and it usually has about £5k floating around in it. I've done research and for a start I'd get some interest on this balance rather than nothing.
I'm just a little nervous. Any positive or negative experiences with Starling anyone?
I'm just a little nervous. Any positive or negative experiences with Starling anyone?
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Hello, I'm not familiar with them have you done a Starling Bank search on here to see previous threads? But it's easy nowadays to switch banks.0
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Yes I have. Digested with interest and just thought I'd check for more recent experiences first. Thanks.0
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For overall service quality, Starling 81% and Barclays 65%:0
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GeoffTF said:For overall service quality, Starling 81% and Barclays 65%:
https://www.ipsos.com/en-uk/personal-banking-service-quality-great-britain-february-2024
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I don’t run mine as current account. Just top it up as and when because I mainly use it for spending abroad. No issues though.App is fine to use. I have never needed to use their customer service though so I couldn’t comment on how good (or otherwise) that is.All shall be well, and all shall be well, and all manner of things shall be well.
Pedant alert - it's could have, not could of.0 -
CrickJon said:Yes I have. Digested with interest and just thought I'd check for more recent experiences first. Thanks.0
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Open Starling, but keep Barclays. Always wise to have more than one account with different organisationsI consider myself to be a male feminist. Is that allowed?4
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I’m happy to move to online. I can’t remember the last time I went into a branch of Barclays. I just think the app for Starling has a lot more to offer than Barclays. Maybe it’s time I ditched them for a more modern bank.0
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CrickJon said:I’m happy to move to online. I can’t remember the last time I went into a branch of Barclays. I just think the app for Starling has a lot more to offer than Barclays. Maybe it’s time I ditched them for a more modern bank.I came into this world with nothing and I've got most of it left.1
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Shakin_Steve said:CrickJon said:I’m happy to move to online. I can’t remember the last time I went into a branch of Barclays. I just think the app for Starling has a lot more to offer than Barclays. Maybe it’s time I ditched them for a more modern bank.
That said, I do have other accounts with Barclays, including a Rainy Day saver which I assume they will want me to close if I’ve moved my current account away from them?
I have other accounts at Chase, NatWest, Santander, HSBC…0
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