The Forum is currently experiencing technical issues which the team are working to resolve. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Considering moving from Barclays to Starling for current account

I've been with Barclays for 40 years and thinking it's time for a change. I only really use Barclays for our joint current account and it usually has about £5k floating around in it. I've done research and for a start I'd get some interest on this balance rather than nothing.

I'm just a little nervous. Any positive or negative experiences with Starling anyone?
«134

Comments

  • TimeLord1
    TimeLord1 Posts: 886 Forumite
    500 Posts Second Anniversary Photogenic Name Dropper
    Hello, I'm not familiar with them have you done a Starling Bank search on here to see previous threads? But it's easy nowadays to switch banks.
  • CrickJon
    CrickJon Posts: 81 Forumite
    Second Anniversary 10 Posts Name Dropper
    Yes I have. Digested with interest and just thought I'd check for more recent experiences first. Thanks.
  • GeoffTF
    GeoffTF Posts: 1,959 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    For overall service quality, Starling 81% and Barclays 65%:
  • elsien
    elsien Posts: 35,785 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I don’t run mine as current account. Just top it up as and when because I mainly use it for spending abroad. No issues though. 
    App is fine to use. I have never needed to use their customer service though so I couldn’t comment on how good (or otherwise) that is. 
    All shall be well, and all shall be well, and all manner of things shall be well.

    Pedant alert - it's could have, not could of.
  • TimeLord1
    TimeLord1 Posts: 886 Forumite
    500 Posts Second Anniversary Photogenic Name Dropper
    CrickJon said:
    Yes I have. Digested with interest and just thought I'd check for more recent experiences first. Thanks.
    OK, are you looking for one with a branch nearby in your area. Or happy to maintain using online banking. A lot of the Barclays customers in my town are moving to other nearby banks and building societies Nationwide, Yorkshire lloyds seem to be doing most of the transfers, I have seen a lot of upset people closing down accounts that have been with barclays decades. And I don't blame them worst service and treatment of customers that I have ever seen. 
  • surreysaver
    surreysaver Posts: 4,757 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Open Starling, but keep Barclays. Always wise to have more than one account with different organisations 
    I consider myself to be a male feminist. Is that allowed?
  • CrickJon
    CrickJon Posts: 81 Forumite
    Second Anniversary 10 Posts Name Dropper
    I’m happy to move to online. I can’t remember the last time I went into a branch of Barclays. I just think the app for Starling has a lot more to offer than Barclays. Maybe it’s time I ditched them for a more modern bank.
  • Shakin_Steve
    Shakin_Steve Posts: 2,813 Forumite
    Ninth Anniversary 1,000 Posts Photogenic Name Dropper
    CrickJon said:
    I’m happy to move to online. I can’t remember the last time I went into a branch of Barclays. I just think the app for Starling has a lot more to offer than Barclays. Maybe it’s time I ditched them for a more modern bank.
    If you only have the one bank account, you should heed the advice above from @surreysaver
    I came into this world with nothing and I've got most of it left.
  • CrickJon
    CrickJon Posts: 81 Forumite
    Second Anniversary 10 Posts Name Dropper
    edited 5 May 2024 at 5:18PM
    CrickJon said:
    I’m happy to move to online. I can’t remember the last time I went into a branch of Barclays. I just think the app for Starling has a lot more to offer than Barclays. Maybe it’s time I ditched them for a more modern bank.
    If you only have the one bank account, you should heed the advice above from @surreysaver
    The thing is, I want to use a Switch so all direct debits etc go with it. Doesn’t that automatically mean it will close it?

    That said, I do have other accounts with Barclays, including a Rainy Day saver which I assume they will want me to close if I’ve moved my current account away from them?

    I have other accounts at Chase, NatWest, Santander, HSBC…
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.5K Banking & Borrowing
  • 252.9K Reduce Debt & Boost Income
  • 453.3K Spending & Discounts
  • 243.5K Work, Benefits & Business
  • 598.1K Mortgages, Homes & Bills
  • 176.7K Life & Family
  • 256.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.