Hiring someone to install new broadband?

bjbyorkshire

Hi, yes I did exactly this about 2 weeks ago.  I have no one who could come in and do this for me and although I probably could have followed the instructions I can’t now get down on my knees to mess around with plugs and connect cables under my stairs steps.  I am 76 and not so agile as I once was so i rang a local computer repair man who advertised in our local free little booklet that is pushed through the letterbox.  He answered promptly and his address was about 4 miles from me.  He said yes, he could install this for me.  I asked what his charge was likely to be and he said he charges £50 per hour.  Now I realise that this sounds quite a lot but I felt that it was worth it to me to have it installed by someone who, if there was something not straight forward, he would at least have more idea than I would.  He came exactly on time, it took him just an hour to do the uninstall and re install.  He also made sure the smart tv was working on the internet.  I also had to have a separate little box for VOIP, so as I’m with Talk Talk they have now decided to issue Eero 6 plus a separate box for the phone line, so 2 things to install.  He charged me the £50 and to me it was worth it.  I watched what he did and even helped in a small way so that I could see the things he did.  I probably could have done it I think, but for me it was worth paying someone with a bit of IT knowledge.

Hope this is helpful.

prowla

I have helped people set up their internet and Wi-Fi before, but TBH I've done it for pocket money (£50), as the amount wouldn't be enough to do on a commercial basis.

The connections are:

1. The coax cable which comes into your house - that's your connection to the Virgin network.
2. The power supply - well, yes; that one should be pretty obvious.
3. Wi-Fi (wireless) connections to your various devices.
4. Physical wired (Ethernet) connections to your various devices, if you want/need that.
5. Physical wired connections for phones - if you're going to swap your phone to run over IP instead of POTS (the Plain Old Telephone System is being phased out).
   

 catz4m8z - why do you think you need an Ethernet cable? (Not challenging you, just asking!)

FYI, In my case my Virgin router is in my hallway and I have two Ethernet connections to it, both to items which sit next to it on the same shelf: one is to a lighting controller and the other is a network extender to connect an old printer; I'd surmise that neither of those applies to you.