Ulster Bank will not recognise Lasting Power of Attorney from England

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I have a difficulty with the Ulster Bank, which will not accept the LPoA for Property & Financial Affairs donated to me by my mother in 2012. The LPoA is registered with the Court of Protection in England and Wales. She is British and lives in England

She recently opened an easy access account with Ulster Bank, as the rate is quite good

This bank's registered business address is in Belfast, but it is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, in London. The Ulster Bank is also 'a business name of National Westminster Bank Plc. Registered in England and Wales (statement on the Ulster Bank website)

I applied recently to register my LPoA with the Ulster Bank but it will not accept my LPoA . I am told that the bank will only accept a Northern Irish Power of Attorney; is this a legal requirement in Northern Ireland or just the practice of the bank? If the bank is regulated by the Prudential and Financial Conduct Authorities in London (and anyway is part of the National Westminster Group), why can't it accept other aspects of English Law i.e. an English LPoA.

It seems Scottish banks will register LPoA from England.

I asked the Court of Protection, who just referred me to NI, who will register it for £151. The FCA just said it was not their business.


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  • sevenhills
    sevenhills Posts: 5,922 Forumite
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    This is what it says on their website, so you may have a battle to change that.


    Which Powers of Attorney do we accept?

    Other ways of managing someone's affairs
    To register a Power of Attorney with Ulster Bank we require a Power of Attorney document that deals with the financial and property affairs of the customer. This can cover selling their home, paying the mortgage and bills and making investments.
    There are several different types of Power of Attorney and it is important you use the correct one for your circumstances. When deciding which type will work for you, read the information on the different types of Power of Attorney, via the Office of Care and Protection website.

    Ulster Bank only accepts Power of Attorney documents governed by Northern Irish law.





  • 35har1old
    35har1old Posts: 1,155 Forumite
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    I have a difficulty with the Ulster Bank, which will not accept the LPoA for Property & Financial Affairs donated to me by my mother in 2012. The LPoA is registered with the Court of Protection in England and Wales. She is British and lives in England

    She recently opened an easy access account with Ulster Bank, as the rate is quite good

    This bank's registered business address is in Belfast, but it is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, in London. The Ulster Bank is also 'a business name of National Westminster Bank Plc. Registered in England and Wales (statement on the Ulster Bank website)

    I applied recently to register my LPoA with the Ulster Bank but it will not accept my LPoA . I am told that the bank will only accept a Northern Irish Power of Attorney; is this a legal requirement in Northern Ireland or just the practice of the bank? If the bank is regulated by the Prudential and Financial Conduct Authorities in London (and anyway is part of the National Westminster Group), why can't it accept other aspects of English Law i.e. an English LPoA.

    It seems Scottish banks will register LPoA from England.

    I asked the Court of Protection, who just referred me to NI, who will register it for £151. The FCA just said it was not their business.


    It's down to the individual banks in Scotland wither they accept are not
  • 35har1old
    35har1old Posts: 1,155 Forumite
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    I have a difficulty with the Ulster Bank, which will not accept the LPoA for Property & Financial Affairs donated to me by my mother in 2012. The LPoA is registered with the Court of Protection in England and Wales. She is British and lives in England

    She recently opened an easy access account with Ulster Bank, as the rate is quite good

    This bank's registered business address is in Belfast, but it is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, in London. The Ulster Bank is also 'a business name of National Westminster Bank Plc. Registered in England and Wales (statement on the Ulster Bank website)

    I applied recently to register my LPoA with the Ulster Bank but it will not accept my LPoA . I am told that the bank will only accept a Northern Irish Power of Attorney; is this a legal requirement in Northern Ireland or just the practice of the bank? If the bank is regulated by the Prudential and Financial Conduct Authorities in London (and anyway is part of the National Westminster Group), why can't it accept other aspects of English Law i.e. an English LPoA.

    It seems Scottish banks will register LPoA from England.

    I asked the Court of Protection, who just referred me to NI, who will register it for £151. The FCA just said it was not their business.


    AIB NI only except NI Power of attorney and would require you to attend branch to fill in additional forms
  • masonic
    masonic Posts: 23,468 Forumite
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    It seems to be stated clearly enough that there is a different process for Scotland and NI here: https://www.gov.uk/power-of-attorney
    When serving a company with legal documents, you need to use the right ones for the country in which the business is registered. The FCA and PRA have powers granted to them under the laws common to all four nations. That doesn't mean the same is true for the Office of the Public Guardian in England and Wales.
  • steven141
    steven141 Posts: 106 Forumite
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    So does this mean that you are better to have a bank which is linked to where you stay? i.e. I live in Scotland should I be using Royal Bank of Scotland, Bank of Scotland or Virgin Money?
  • blackbirdsinging
    blackbirdsinging Posts: 5 Forumite
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    Thank for the replies. I suppose that having registered the English PofA for a Scottish bank before, it did not occur to me that it might not in other instances, especially for a bank owned by Nat West.
  • masonic
    masonic Posts: 23,468 Forumite
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    edited 3 May at 3:21PM
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    steven141 said:
    So does this mean that you are better to have a bank which is linked to where you stay? i.e. I live in Scotland should I be using Royal Bank of Scotland, Bank of Scotland or Virgin Money?
    Wherever the bank is based within the UK, you will still have access to the Financial Ombudsman Service and FSCS compensation. That covers the vast majority of situations. But for devolved matters, you might favour one jurisdiction. In the case of Power of Attorney, having your financial accounts spread around different nations just means you might need to register your PoA with more than one authority for it to be used for all of the accounts.
    BTW, the Virgin Money brand is being bought by an English building society.
  • 35har1old
    35har1old Posts: 1,155 Forumite
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    masonic said:
    steven141 said:
    So does this mean that you are better to have a bank which is linked to where you stay? i.e. I live in Scotland should I be using Royal Bank of Scotland, Bank of Scotland or Virgin Money?
    Wherever the bank is based within the UK, you will still have access to the Financial Ombudsman Service and FSCS compensation. That covers the vast majority of situations. But for devolved matters, you might favour one jurisdiction. In the case of Power of Attorney, having your financial accounts spread around different nations just means you might need to register your PoA with more than one authority for it to be used for all of the accounts.
    BTW, the Virgin Money brand is being bought by an English building society.
    With branches in NI
  • masonic
    masonic Posts: 23,468 Forumite
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    35har1old said:
    masonic said:
    steven141 said:
    So does this mean that you are better to have a bank which is linked to where you stay? i.e. I live in Scotland should I be using Royal Bank of Scotland, Bank of Scotland or Virgin Money?
    Wherever the bank is based within the UK, you will still have access to the Financial Ombudsman Service and FSCS compensation. That covers the vast majority of situations. But for devolved matters, you might favour one jurisdiction. In the case of Power of Attorney, having your financial accounts spread around different nations just means you might need to register your PoA with more than one authority for it to be used for all of the accounts.
    BTW, the Virgin Money brand is being bought by an English building society.
    With branches in NI
    It's got branches in Scotland as well, but that is unlikely to make any difference.
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