Will mobile phone company offer a repayment plan?

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Comments

  • Greg89
    Greg89 Posts: 352 Forumite
    Tenth Anniversary 100 Posts Combo Breaker
    edited 12 July 2024 at 11:30AM
    I can’t be the only one who’s followed this whole thread and is still absolutely baffled as to what the OP is going on about, what the issue is and what is trying to be achieved?


    I've phoned a premium line for a certain time, which should've been charged(with the money taken off of my top up). However nothing got taken off and nothing was charged. In a sense, I used a premium line for free(where it stopped been charged). (This is the issue)

    My mobile phone provider stated some premium lines are not charged. I don't know if I can use this asy defense if they take action. 

    It's been well over two and a half months and nothing. They did bar me and tell the people who answer not to talk to me. 


  • Greg89 said:
    I can’t be the only one who’s followed this whole thread and is still absolutely baffled as to what the OP is going on about, what the issue is and what is trying to be achieved?


    I've phoned a premium line for a certain time, which should've been charged(with the money taken off of my top up). However nothing got taken off and nothing was charged. In a sense, I used a premium line for free(where it stopped been charged). (This is the issue)

    My mobile phone provider stated some premium lines are not charged. I don't know if I can use this asy defense if they take action. 

    It's been well over two and a half months and nothing. They did bar me and tell the people who answer not to talk to me. 


    Ok.

    - you’ve made calls that have been deducted from any inclusive minutes that your contract comes with. No extra charge has been made. 
    - you have then constantly called the mobile provided and asked them why they have not been charged and they have repeated the same answer. 
    - you want to know if that’s a suitable defence for a completely hypothetical scenario where they take you to court, or something?

    Why are you still chasing this?
  • Greg89
    Greg89 Posts: 352 Forumite
    Tenth Anniversary 100 Posts Combo Breaker
    edited 12 July 2024 at 2:09PM
    Greg89 said:
    I can’t be the only one who’s followed this whole thread and is still absolutely baffled as to what the OP is going on about, what the issue is and what is trying to be achieved?


    I've phoned a premium line for a certain time, which should've been charged(with the money taken off of my top up). However nothing got taken off and nothing was charged. In a sense, I used a premium line for free(where it stopped been charged). (This is the issue)

    My mobile phone provider stated some premium lines are not charged. I don't know if I can use this asy defense if they take action. 

    It's been well over two and a half months and nothing. They did bar me and tell the people who answer not to talk to me. 


    Ok.

    - you’ve made calls that have been deducted from any inclusive minutes that your contract comes with. No extra charge has been made. 
    - you have then constantly called the mobile provided and asked them why they have not been charged and they have repeated the same answer. 
    - you want to know if that’s a suitable defence for a completely hypothetical scenario where they take you to court, or something?

    Why are you still chasing this?
    Yes 

    -I made calls for a certain time to a premium number which never got charged (so I used the service for free where it should've been charged £1.60 per minute)

    -I did contact my mobile phone SIM company, which they stated some premium lines are not chargeable (I only contacted them once, have contacted them again).

    -The premium line company has barred me and I hope that is that 

    It's been well over two and half months and nothing. 

    However, just in case they take me to court, my mobile phone SIM provider did state some premium numbers are not charged and only a 0.10 got taken off of my top up. 

    I'm not sure what could happen.


  • Greg89
    Greg89 Posts: 352 Forumite
    Tenth Anniversary 100 Posts Combo Breaker
    -I made calls for a certain time to a premium number which never got charged (so I used the service for free where it should've been charged £1.60 per minute)

    -I did contact my mobile phone SIM company, which they stated some premium lines are not chargeable (I only contacted them once, have contacted them again).

    -The premium line company has barred me and I hope that is that 

    It's been three months, no letters to my house, no letters from the SIM card provider , when I look at online to see my usage, it doesn't tell me I have to pay.

    However, just in case they take me to court, my mobile phone SIM provider did state some premium numbers are not charged and only a 0.10 got taken off of my top up. I basically used the service for free.

    I'm not sure what could happen. 

  • MSE_ForumTeam5
    MSE_ForumTeam5 Posts: 1,229 Community Admin
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    We've merged two threads as it's helpful to keep all posts on a particular issue in the same thread.
    Official MSE Forum Team member. Please use the 'report' button to alert us to problem posts, or email forumteam@moneysavingexpert.com
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