BW legal "Letter of claim"

advent2020

OK, but not the driver. So IfI write "use portal" am I admitting to be the driver? and at this stage does it matter. I wasn't the driver at it happens.

KeithP

advent2020 said:

So IfI write "use portal" am I admitting to be the driver?

No of course not.

advent2020

So do I enter the template letter now or wait for another letter from BW?

KeithP

Are you not going to follow this suggestion?...

Coupon-mad said:

Just use the portal to reply using the Template LBC response.  Do not expect a sensible reply from the solicitor.  They won't stop.

advent2020

KeithP said:

Are you not going to follow this suggestion?...

Coupon-mad said:

Just use the portal to reply using the Template LBC response.  Do not expect a sensible reply from the solicitor.  They won't stop.

Yes, I wanted to check.
I'm going to use the complaints@bwlegal.co.uk if I can't get the portal to load and hope they get it.

advent2020

eXCUSE MY spelling "I'm, severl;y dyslexic" and my usaul help isn't here, I'm in A&E

When I created an acocunt on the portal it asked for DOB. I may have made a mistkae here does it mater.?

I submitted the template letter with my name and address and email using the portal. I altered the amount in

They have sent me anothr letter on 1st May 2024

"We write to advise you that leter of claim is due to expire on 10th May 2024"

I note none of their letters is signed by a person just "BW Legal"

Do I have to do anything next or just wait for more correspondence?

Coupon-mad

Solicitors signing with their company name is completely normal.  

Concentrate on your health. Don't worry about a typo in your DOB.  

Come back if you get an answer to your email or a court claim to defend.

advent2020

This their email response that I can't reply to. Do I do anything  or just wait?

--cut

Contact Date: 4 May 2024
Our Reference: TXXXXXXXX
Our Client: GXS Services Limited

Dear Mr. X

Thank you for contacting us, please find our response below:

Good Afternoon,

Thank you for your correspondence.

Debt recovery costs are contractually agreed by the motorist when visiting the car park.  They only apply when the opportunity to pay the parking charge has expired and the parking company has been forced to commence debt recovery activities.  Such contractual costs are recognised by the courts as covering debt recovery activity between the expiry of the parking charge notice and the commencement of litigation, including pre-litigation correspondence.

The fees we charge our clients for our services are subject to VAT.  However, these are separate and distinct from contractual debt recovery costs recoverable by our client from the motorist.

If you would like to set an affordable repayment plan, then please make us aware.

If you have any further issues or new questions that you would like us to assist you with, we kindly request that you use the contact options below to submit a new query.

Yours sincerely,

BW Legal

This response is sent from a NO REPLY email address.

--cut

Coupon-mad

Obviously, the next step is to report BW Legal to HMRC for VAT concerns, as you will have seen in every other BW Legal thread (we sincerely hope you are reading other threads to learn from them...).

That was the whole point of you asking the question about VAT: you were awaiting their reply so that you can now report them to HMRC for pretending that the added £70 isn't a debt recovery fee (it is: three months ago BW Legal were calling it "our costs"). 

Search the forum for:

BW Legal VAT concerns our costs

Copy what other posters did. Takes 10 minutes & the complaint is anonymised by HMRC who won't tell BW Legal who raised the concern.

advent2020

Hi Mr. coupons

I searched "report BW Legal to HMRC for VAT" but diesn't find the template

can you put a link hre.

and how i repost ot to HMRC