octopus tracker

brook_heather

PHoppers said:

However, a few months ago Octopus ended all legacy smart tariffs and migrated everyone onto the latest version.

They haven't migrated everyone - I am still on Tracker v3 for another couple of months.

stripling

@brook_heather said:

They haven't migrated everyone - I am still on Tracker v3 for another couple of months.

Me neither - I'm on V1 and it ends May 1st. They didn't migrate people with fixed terms  See my Octopus Senior Happiness Kafkaesque thread about how senior CS don't understand how Tracker works and the ensuing surreal communication.

Hornets

I'm having problems with Octopus tracker. The readings on the app bear no resemblance to those given on my bill. This applies to both gas and electricity. 
Is this just a  problem for me?

Hornets

Think I've sorted electricity.  Problem caused by having an economy 7 meter. Electricity bill is split in two. However gas bill doesn't seem to match usage from app.