One Parking Solutions Vantage Point Brighton - Advice, please!

nopcns

confused_larchie said:

From now on, I will ask for your thoughts here before sending anything to Landowner, etc...

Sorry, last night, my panic button was set in motion!

@Coupon-mad, I'm new to these Forum chats, could you please show me an easy way to... (see the third post of the NEWBIES)'.

This bit in @Coupon-mad's signature shows you how to get to the Newbies/FAQ thread:

Forum Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD

I won't go into how you can count through the posts.

fisherjim

You are treating POPLA like a mitigation service, that appeal won't work POPLA only consider the law (such as it is for private parking tickets) and the PPC's a process within the BPA framework and COP, signage etc.

You had an invoice from a parking company nothing more.

Fruitcake

The third post of the NEWBIES has a number of links to PoPLA appeal points. These should include, where relevant,

Not the landowner
No standing to issue charges in their own name
Frustration of contract, (parking app failed to connect/not fit for purpose/inadequate mobile 'phone signal). Include proof of screenshots/downloads/connection attempts if available.
Inadequate signage
No breach of Ts and Cs occurred, payment was made for parking (Include proof)
Anything else relevant

KeithP

But the OP has already told us...

confused_larchie said:

I submitted the appeal to POPLA last night.

Fruitcake

KeithP said:

But the OP has already told us...

confused_larchie said:

I submitted the appeal to POPLA last night.

Ah the perils of not refreshing my screen between meals. 

kryten3000

Oh dear, that POPLA appeal won't be successful but the good news is their decision is not binding on you, the motorist.   You can continue to refuse payment and see if OPS try court.  

confused_larchie

I know for the 'experienced' disputers on here, the sentence 'You can continue to refuse payment and see if OPS try court.' doesn't mean much but, to me, the novice, it sounds pretty scary... 

While I wait for PoPLA to turn me down, is there anything more I can do? Write to the Landowner? From @Fruitcake's last message, I get the impression that writing to the Landowner does not help.

I really wish I had known about this Forum back in February... Still, you've been a great support. Thank you all.

Fruitcake

I don't believe I ever said complaining to the landowner does not help. It still the best option, and always will be.
Complaints to MPs is essential as well, but not enough people do them.
If ever one of the nine million or so people who get a PCN every year complained to their MPs, something would have changed by now. Change is coming, but it is slow and has been delayed many times.
Do not leave us because there will likely be another public consultation later this year, and we need input from every single victim.

Coupon-mad

 Defending a claim (at that stage) is one template email - even easier than a POPLA appeal. No risk.  As long as you don't go moving house & not telling OPS the new address, and to erase the old one.

But don't send responses in your own words like you rushed that POPLA appeal. Stick around - and no need to panic.

confused_larchie

Ok, I will try to stay calm and keep posting any further developments on here. I will also not rush my future responses, @Coupon-mad.

As I mentioned previously, I wrote to my local councillor (whose reply I included) and she thought that I might just need to accept the situation, as she had done when it happened to her. I'm not sure how or when to write to my MP.

As for the letter to the Landowner, are there anything else in particular that I need to include? I will include what @Fruitcake suggested in a previous post, as I still have that useless app on my phone. I'll post the draft on here first for you all to peruse. 

(''Frustration of contract, (parking app failed to connect/not fit for purpose/inadequate mobile 'phone signal). Include proof of screenshots/downloads/connection attempts if available.'')