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Several DCBL Letters received. Now at WS stage. Help Needed! (Updated Thread Title)

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Comments

  • Capana
    Capana Posts: 41 Forumite
    Sixth Anniversary 10 Posts Combo Breaker
    Hey guys,

    So DCBLegal have gotten back to me just coming up to two weeks ago. I got the letter on the 20/05/2024.

    Been caught up with work and an ill family member hence late reply.

    I've attached images.

    They've sent their directions questionnaire but not sure what to do with it or do next.

    I'll check the newbie thread again for next steps.

    But any advice on what to do next?

    https://ibb.co/VHVQY0V
  • Le_Kirk
    Le_Kirk Posts: 24,761 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I won't open any of those links as it immediately asks consent to use my personal data!  For advice when receiving anything new always refer to NEWBIE sticky or, after defence is filed and served, the 12 steps guide in the defence template.
  • Coupon-mad
    Coupon-mad Posts: 153,817 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Template Defence thread: first 12 steps.

     :) 
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
     Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Capana said:
    Hey guys,

    So DCBLegal have gotten back to me just coming up to two weeks ago. I got the letter on the 20/05/2024.

    Been caught up with work and an ill family member hence late reply.

    I've attached images.

    They've sent their directions questionnaire but not sure what to do with it or do next.

    I'll check the newbie thread again for next steps.

    But any advice on what to do next?

    https://ibb.co/VHVQY0V
    You were expecting that weren't you?

    Item 7 on that checklist you were following when you filed a Defence says...

    Items 8, 9 and 10 on that list might be worth another read too.
  • Capana
    Capana Posts: 41 Forumite
    Sixth Anniversary 10 Posts Combo Breaker
    Hey there,

    So sent back my completed DQs but just wanted to double check that this was the correct email for the CNBC.

    ccbcaq@justice.gov.uk?

    I found it on the forum on a thread I came across.
  • Gr1pr
    Gr1pr Posts: 9,378 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    edited 24 June 2024 at 5:39PM
    No it's not correct , changed at the end of February, before you started this thread 

    You should be using the information in the defence template thread, especially those 12 steps mentioned earlier 

    Always refer to that thread and the newbies sticky thread in announcements too

    Look again 
  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 24 June 2024 at 5:40PM
    Capana said:
    Hey there,

    So sent back my completed DQs but just wanted to double check that this was the correct email for the CNBC.

    ccbcaq@justice.gov.uk?

    I found it on the forum on a thread I came across.
    Once again I refer you to that checklist you appear to have abandoned.

    Item 9 on that checklist suggests a different CNBC email address.
    Don't forget to send a copy to the Claimant.
  • LDast
    LDast Posts: 2,496 Forumite
    1,000 Posts Photogenic Name Dropper
    Capana said:
    So sent back my completed DQs but just wanted to double check that this was the correct email for the CNBC.

    ccbcaq@justice.gov.uk?

    I found it on the forum on a thread I came across.
    Did you receive an auto-response? If so, did you actually read what the auto-response said?
  • Capana
    Capana Posts: 41 Forumite
    Sixth Anniversary 10 Posts Combo Breaker
    Gr1pr said:
    No it's not correct , changed at the end of February, before you started this thread 

    You should be using the information in the defence template thread, especially those 12 steps mentioned earlier 

    Always refer to that thread and the newbies sticky thread in announcements too

    Look again 

    Thanks for the feedback. I can't find the 12 steps only the main newbie thread.
  • Coupon-mad
    Coupon-mad Posts: 153,817 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 25 June 2024 at 12:23AM
    It will be fine but send it to the right email address. Gr1pr told you which thread.

    No link needed because you know the thread and you read those 12 steps already. Go back there and re-read the steps.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
     Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
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