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Metro Bank is the experiment over?
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Grizebeck
Posts: 3,967 Forumite
https://www.bbc.com/news/business-68554199
Jobs going and branches shutting Sundays etc
Jobs going and branches shutting Sundays etc
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Comments
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Our local town centre is dead quiet by 5.30 in the evenings. Makes sense to cut opening hours to meet local demand.
On a broader level. Why not shut down on Sunday's more generally and make it a family day again.5 -
They need to evolve as their customer behaviour changes... its been years since last needed to go into a branch and that was for a cheque which I could now do by app so more than happy for them to strip costs and1
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A branch that is only open 9:30 to 17:00 Monday to Friday is no use at all for the vast majority of working people. Better to close on one of the weekdays and open on Saturdays. And if you think you don't need a Metro branch you obviously haven't tried to open an ISA with them, because that's the only way you can open those accounts - an utterly insane business decision. No wonder they are struggling.7
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DullGreyGuy said:They need to evolve as their customer behaviour changes... its been years since last needed to go into a branch and that was for a cheque which I could now do by app so more than happy for them to strip costs and
I haven't been into a bank branch for 25 years, and I don't know anyone that ever uses one either. They'd be better off just going online only.
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On a broader level, why not adapt to the modern world and do MORE on Sundays instead of tying to outdated religious ideals when the biggest group in the UK is "no religion"? Banks should have more hours say 7:30-10:30 16:00-19:00 and more hours Sat/Sun when people are actually free and not workingHoenir said:Our local town centre is dead quiet by 5.30 in the evenings. Makes sense to cut opening hours to meet local demand.
On a broader level. Why not shut down on Sunday's more generally and make it a family day again.Sam Vimes' Boots Theory of Socioeconomic Unfairness:
People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.
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Well that was Metro Banks whole plan, open from 8am to 8pm and Sundays to offer something other banks don't, but seems it didn't work for themNasqueron said:
On a broader level, why not adapt to the modern world and do MORE on Sundays instead of tying to outdated religious ideals when the biggest group in the UK is "no religion"? Banks should have more hours say 7:30-10:30 16:00-19:00 and more hours Sat/Sun when people are actually free and not workingHoenir said:Our local town centre is dead quiet by 5.30 in the evenings. Makes sense to cut opening hours to meet local demand.
On a broader level. Why not shut down on Sunday's more generally and make it a family day again.0 -
I remember those 'closed down' Sundays as a child. God, they were boring.Nasqueron said:
On a broader level, why not adapt to the modern world and do MORE on Sundays instead of tying to outdated religious ideals when the biggest group in the UK is "no religion"? Banks should have more hours say 7:30-10:30 16:00-19:00 and more hours Sat/Sun when people are actually free and not workingHoenir said:Our local town centre is dead quiet by 5.30 in the evenings. Makes sense to cut opening hours to meet local demand.
On a broader level. Why not shut down on Sunday's more generally and make it a family day again.8 -
I can see why this would be attractive but the bank staff would still need to work during the week anyway as they’d have things to process as it’s a working day. Metro are clearly looking for savings but switching a working day wouldn’t save as much as might initially seem.boingy said:A branch that is only open 9:30 to 17:00 Monday to Friday is no use at all for the vast majority of working people. Better to close on one of the weekdays and open on Saturdays. And if you think you don't need a Metro branch you obviously haven't tried to open an ISA with them, because that's the only way you can open those accounts - an utterly insane business decision. No wonder they are struggling.0 -
Ignoring the former point thats not for this board... on the second point presumably they have thought theoretically when people are actually free and hence their original hours but now have practical information about when people actually visit their branches and realised that whilst they originally assumed you were right in practice the branches are dead on Sundays.Nasqueron said:
On a broader level, why not adapt to the modern world and do MORE on Sundays instead of tying to outdated religious ideals when the biggest group in the UK is "no religion"? Banks should have more hours say 7:30-10:30 16:00-19:00 and more hours Sat/Sun when people are actually free and not workingHoenir said:Our local town centre is dead quiet by 5.30 in the evenings. Makes sense to cut opening hours to meet local demand.
On a broader level. Why not shut down on Sunday's more generally and make it a family day again.
Your suggested hours seem to suggest most people are working 9-5 mon-fri... seems as an outdated idea as religion said things should close on Sunday. I cannot actually find any UK statistics on the matter but clearly there are whole industries with high levels of employment that dont follow this pattern like hospitality, healthcare, retail, contact centres etc. My working week used to be Tues-Sat, banks opening Saturdays was pointless for me but Monday opening was great on the rare occasion needed to go in.0 -
That's what I mean though, split the hours - you don't need to do branches 8-8, just do part time say 7-10, 4-7 or something like that then Saturday and Sunday say 10-6 or whateverjon81uk said:
Well that was Metro Banks whole plan, open from 8am to 8pm and Sundays to offer something other banks don't, but seems it didn't work for themNasqueron said:
On a broader level, why not adapt to the modern world and do MORE on Sundays instead of tying to outdated religious ideals when the biggest group in the UK is "no religion"? Banks should have more hours say 7:30-10:30 16:00-19:00 and more hours Sat/Sun when people are actually free and not workingHoenir said:Our local town centre is dead quiet by 5.30 in the evenings. Makes sense to cut opening hours to meet local demand.
On a broader level. Why not shut down on Sunday's more generally and make it a family day again.Sam Vimes' Boots Theory of Socioeconomic Unfairness:
People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.
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