Haggling with Sky about contract renewal

Hi folks, 

My mum's Sky deal is about to expire and I seem to recall a few years ago that if you called up and cancelled they would usually call back during the notice period with a view to getting to you renew the contract often with a discount.

Does anyone know if this is still the case or do they stick to their guns with the pricing/discounts these days? They did tell me last week that her current price includes the maximum discount and that they aren't able to offer any other incentive if she commits for another 18-24 months.

Thanks


Comments

  • Ayr_Rage
    Ayr_Rage Posts: 2,291 Forumite
    1,000 Posts Second Anniversary Photogenic Name Dropper
    If you have a look at the Sky forum you'll see that they are playing hardball and the days of really heavy discounts are long gone.

    Most discounts are only available for 18 months.

    https://helpforum.sky.com/
  • AlanM
    AlanM Posts: 14 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    How much does she actually watch?

    We ditched Sky years ago, bought a Freesat box that connects to the Sky dish and top it up with streaming services as required.

    Any Sky content required you can get through Now TV.

    For example I take Sky Sports on Now for £19.99 a month on a deal I took last week to coincide with the start of the F1 season. I’ll cancel it at the end of the season and I’ll get a similar offer at the start of next year’s season, but I don’t need to pay for their standard service.
  • Just renegotiated mine. I was due to go to £55, asked for a renewal quote and got £44 , countered with EE's £30 offer that include nowt entertainment and cinema and got an offer for £38.5. I was then told there's a £10 admin charge, asked "!!!!!!?" ( Politely) and that was dropped.
  • prowla
    prowla Posts: 13,832 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I ditched Sky and got a Freesat recorder; it's nearly as good as Sky Q.
    Sky keep sending me offers, but I've invested in the Freesat now, so they're of little interest.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 349.7K Banking & Borrowing
  • 252.6K Reduce Debt & Boost Income
  • 452.9K Spending & Discounts
  • 242.7K Work, Benefits & Business
  • 619.4K Mortgages, Homes & Bills
  • 176.3K Life & Family
  • 255.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.