Moving from Shell to Octopus - Fuel tax?

tori276

Hi, We just had our energy account moved over from Shell Energy to Octopus Energy - as we were told Shell Energy is closing.

I've just been looking through my first bill from Octopus and there is something called a fuel tax on there - which has been seperated out from my gas and electric costs?

I've tried searching both the Octopus site and google, but unable to find any answers to this.

Does anyone know what it is?  I don't remember this being on my old Shell bill?

Thanks in advance! :-)

amanda1024

My bills from Octopus have ‘VAT @ 5%’. Perhaps because of the switch from Shell they’ve named it differently - does it look like it’s 5%?

pbcpdeveloper

Also moved from Shell to Octopus, I don't have fuel tax mentioned on my bill, but I don't have gas which may narrow it down a bit?

QrizB

tori276 said:

I've just been looking through my first bill from Octopus and there is something called a fuel tax on there - which has been seperated out from my gas and electric costs?

Is that exactly how it's described on your bill - "fuel tax"?

What tariff are you on?

tori276

QrizB said:

tori276 said:

I've just been looking through my first bill from Octopus and there is something called a fuel tax on there - which has been seperated out from my gas and electric costs?

Is that exactly how it's described on your bill - "fuel tax"?

What tariff are you on?

Yes that's exactly how it appears "Fuel tax"!
Other strange charges are them suddenly crediting my account with £309.67 (a 'reversed charge' apparently) on the 10th MArch, and then charging my gas account £484.89 on the 10th Feb!  I can't make head or tale of it!?

I pay £154 a month (have done since 2022 with Shell - no issues), am approx £270 in credit and they are reccommending I put my DD up to £170!   Apparently my account is Octopus Variable.

Should I switch?  And if so, what should I be looking for?

Spoonie_Turtle

Oh that is weird.

Have you had your PDF bill covering the date of the fuel tax payment?

MWT

tori276 said:

QrizB said:

tori276 said:

I've just been looking through my first bill from Octopus and there is something called a fuel tax on there - which has been seperated out from my gas and electric costs?

Is that exactly how it's described on your bill - "fuel tax"?

What tariff are you on?

Yes that's exactly how it appears "Fuel tax"!
Other strange charges are them suddenly crediting my account with £309.67 (a 'reversed charge' apparently) on the 10th MArch, and then charging my gas account £484.89 on the 10th Feb!  I can't make head or tale of it!?

You need to be looking at the actual bills, not just the balance summary...

born_again

Just checked that area on my Octopus acc & do not have that description.

I would contact them & ask what is.

MWT

The charge will be detailed on the actual PDF bill, that is the place to look...

Lady_Suga

Hi

I have just been transferred over and I also queried what that was when I looked.

I've looked at the shell bills and it's VAT, Octopus seem to word it differently and process it as a seperate transaction within their accounts.

MWT

Lady_Suga said:

Hi

I have just been transferred over and I also queried what that was when I looked.

I've looked at the shell bills and it's VAT, Octopus seem to word it differently and process it as a seperate transaction within their accounts.

That isn't normal for Octopus so it is probably related to a difference in accounting treatment between Shell

and Octopus.

For example some suppliers declare VAT on the DD payments and keep the account balance net of VAT, others keep the account balance gross and declare the VAT based on usage for each bill.