📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

"Complete savings"...scam??

Options
14567810»

Comments

  • flaneurs_lobster
    flaneurs_lobster Posts: 6,585 Forumite
    Sixth Anniversary 1,000 Posts Photogenic Name Dropper
    edited 14 May at 7:14AM
    The second purcashe from the retailer signed up with is usually just for the welcome bonus. You may be able to claim the monthly cashback with any retailer on the list. You could try with something from Argos which starts at about £1. The cashback is usually 10%,  so its much better than most other sites. The first month may also be free. The 20% off gifcards are also really good. I have been paid hundreds of pounds in cashback over a number of years and the giftcards usually save me about £20 a month
    Not exactly definitive is it.
  • MeteredOut
    MeteredOut Posts: 3,089 Forumite
    1,000 Posts Second Anniversary Name Dropper
    The second purcashe from the retailer signed up with is usually just for the welcome bonus. You may be able to claim the monthly cashback with any retailer on the list. You could try with something from Argos which starts at about £1. The cashback is usually 10%,  so its much better than most other sites. The first month may also be free. The 20% off gifcards are also really good. I have been paid hundreds of pounds in cashback over a number of years and the giftcards usually save me about £20 a month
    Not exactly definitive is it.
    Don't you mean "might not be exactly definitive is it" :)
  • gorgeousgirlie
    gorgeousgirlie Posts: 19 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    We are in the process of getting that "subscription" back.

    The story is, I have accidentally noticed 18 quid charge on the account. And somehow I missed another 3 even though I check it every so often. So google it is, called them and they refused to deal with me as, apparently, it was my husband.
    To and from weeks later (no emails ever came through, hubby has been basically blown off), he managed to get repayment "authorised" (we shall see). When he enquired where he managed to get caught, the answer was "on moonpig website where you purchased a card".
    Now. He never bought anything at all on the website. I checked my account in case somehow I used his card knowing full well that I haven't ordered anything for at least 5 years - and of course nada!

    How is that work? And no, his card hasn't been nicked.
    Interesting that you mention Moonpig, we had a similar experience about 2 years ago. Hope you got your refund!
  • elucidate
    elucidate Posts: 131 Forumite
    Part of the Furniture 100 Posts Name Dropper
    edited 13 May at 8:09PM
    I avoided Compete Savings for a decade until I looked into it when I wanted to get some good cashback on a long-haul flight.

    Complete Savings have a sister brand called NX Rewards where, in order to get your £15 monthly cost refunded, you need to purchase from ANY of the retailers on their cashback roster, not exclusively the retailer whom you signed up with.

    At an average cashback amount of 10% excluding taxes, anyone with a reasonable amount of savvy can actually save a lot of money with these sites, at a net cost of zero per month.
  • pard0e
    pard0e Posts: 1 Newbie
    Fifth Anniversary First Post
    Hi all. We've published a story on Complete Savings as the regulator has banned these ads after we complained about them being misleading. The cashback site – and its advertisers – will now need to make it clear that you're signing up for a monthly paid subscription to receive the 'Welcome Reward'. See the full story: 

    Misleading 'click to claim' cashback ads BANNED after MSE complaint – Martin Lewis urges you to check you're not paying for these subscriptions


    Thanks!
    Hi there, this is still going on - my 16 year old and reasonably tech-savvy daughter was just scammed out of 2 x £18. We've just spent an hour on the phone to Nationwide and Complete Save to cancel and request a full refund. All she did was order a pizza from Domino's Pizza and doesn't remember clicking on any ads or pop-ups.
  • MeteredOut
    MeteredOut Posts: 3,089 Forumite
    1,000 Posts Second Anniversary Name Dropper
    edited 26 June at 5:46PM
    pard0e said:
    Hi all. We've published a story on Complete Savings as the regulator has banned these ads after we complained about them being misleading. The cashback site – and its advertisers – will now need to make it clear that you're signing up for a monthly paid subscription to receive the 'Welcome Reward'. See the full story: 

    Misleading 'click to claim' cashback ads BANNED after MSE complaint – Martin Lewis urges you to check you're not paying for these subscriptions


    Thanks!
    Hi there, this is still going on - my 16 year old and reasonably tech-savvy daughter was just scammed out of 2 x £18. We've just spent an hour on the phone to Nationwide and Complete Save to cancel and request a full refund. All she did was order a pizza from Domino's Pizza and doesn't remember clicking on any ads or pop-ups.
    Whether she remembers doing it or not, she did it. And it's not a scam but does prey on people's ineptitudes. 
  • QrizB
    QrizB Posts: 18,309 Forumite
    10,000 Posts Fourth Anniversary Photogenic Name Dropper
    pard0e said:
    All she did was order a pizza from Domino's Pizza and doesn't remember clicking on any ads or pop-ups.
    I get those pop-ups with the Dominos app. After you place your order, you're given a separate page with the Complete Savings spiel. At the bottom of the page it explains (in small but not tiny text) that you're signing up for a subscription.
    Next time I order I'll try to grab a screenshot.

    N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Ripple Kirk Hill member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 34 MWh generated, long-term average 2.6 Os.
    Not exactly back from my break, but dipping in and out of the forum.
    Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
  • I have just noticed a payment going out to Complete savings from my joint bank account. I called my bank. They said a subscription was signed up for in 2017 via Hermes website! This is the first time they have taken money out! This would indicate that my husband cancelled it before the first payment. Bank is not concerned and just told me to call the site and request a refund. I said I was unhappy with the banks response as it is unacceptable for this money to be debited 8 years after a supposed sign up to their services. Bank is unperturbed and kept saying they are a genuine subscription service etc. 
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.1K Banking & Borrowing
  • 253.2K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244.1K Work, Benefits & Business
  • 599.1K Mortgages, Homes & Bills
  • 177K Life & Family
  • 257.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.