The AA

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Comments

  • Jam43 said:
    sheramber said:
    If the AA had told you it was not okay to drive it  how would you have got to work for the two weeks before the garage could deal with it?
    He had to use my car and I organised lifts to work as closer.
    Too late now, but that's what you should have done as soon as you were told there was a hole in an oil pipe and until the garage could look at it.

    I'd get onto the garage and follow pinkshoes' advice.
  • pinkshoes said:
    Jam43 said:
    Apparently a hole in an oil pipe. Caused smoke. As not at garage for a week, oil got in the turbo. I trust my garage 1000%.  CS is the conciliation services and FO is financial ombudsman 

    Jam43 said:
    We both specifically asked if ok to drive and if need to go in straight away. He said it was fine. 

    So the AA person told you had a hole in an oil pipe, and therefore the leaking oil was smoking, but it was OK to continue to drive it?

    You will need a report from the garage saying that the hole in the oil pipe as diagnosed by the AA meant that the car was NOT OK to drive, and should have been towed to the nearest garage. 

    You will also need the garage report to state that the damage was ONLY caused due to driving away after you'd stopped and called them, and was not present at the point of the AA arriving.

    The problem you have is your interpretation of "fine" to drive. I would have taken this to mean "fine" to drive it to the nearest garage, not drive another 50 miles!! So the question is... would driving to the nearest garage still have caused this damage?
    Exactly ^^^^^

    There is a big difference between being told that the car was probably OK to limp a few miles home that evening and it being OK for weeks whilst the OP found a convenient time for his preferred garage to look at it.

    I struggle to believe that the AA really did that. Equally I would be amazed if they don't have a disclaimer saying that any roadside assistance and / or advice should be confirmed by a reputable garage as soon as reasonably possible.

    Had the car failed on the journey home you may have a case but I think you will struggle under the circumstances you describe.
  • Olinda99
    Olinda99 Posts: 1,983 Forumite
    1,000 Posts Third Anniversary Name Dropper
    one obvious question is that you were told there was a hole in the oil pipe so therefore did you check the oil level every day before driving it?
  • born_again
    born_again Posts: 19,450 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    Olinda99 said:
    one obvious question is that you were told there was a hole in the oil pipe so therefore did you check the oil level every day before driving it?
    OP totally side steped that when I asked
    20 February at 6:40PM
    When posting again today...
    So can only guess the answer was no. 
    Life in the slow lane
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