How do I escape whopping price rise by Plusnet?

astroL

My current 2-year contract with Plusnet ends in August. Currently pay £25/m; new improved price = £54 from August.  How do you find an alternative? It currently covers broadband and line rental.

luvchocolate

Mine came up for renewal in January I was paying £24.99 a month...was offered a further 24 month contract at £25.99.
Ring them and check 

Chickereeeee

astroL said:

My current 2-year contract with Plusnet ends in August. Currently pay £25/m; new improved price = £54 from August.  How do you find an alternative? It currently covers broadband and line rental.

That would be your 'rolling contract' (I.e. month by month) price. If you sign up for 24 months or so,, it will be much lower. (If they have already charged you for one month at the high rate, they will usually reduce it retrospectively, as though you had immediately signed up for the new contract).

Largs

I just go back and forth between NOW TV Broadband and Plusnet (via Quidco) to keep my prices as low as possible.

Neil49

astroL said:

My current 2-year contract with Plusnet ends in August. Currently pay £25/m; new improved price = £54 from August.  How do you find an alternative? It currently covers broadband and line rental.

Just to confirm, when you say "line rental" do you mean that you want a landline telephone connection with phone calls included? You have to have a line to get just broadband with a phone connection being an add on.

I keep seeing comments on this site about Plusnet dropping phone call packages in the future. I don't know what is going to happen but I suggest you research this if a phone service is essential to you. 

oldernonethewiser

That's quite far in advance to be notified of the new price. 

In my experience they offered cheaper deals if I signed a new contract. Their offer was time limited, miss the deadline and they are not interested in negotiating.  

tripled

A couple of weeks before the end of your contract, go on a comparison site and find a better deal. You could contact Plusnet to see if they have any offers to retain your custom. If you decide not to stay with Plusnet, then clear your cookies or use a private tab, go through Quidco or Topcashback, and sign up for the better deal. 

maya85

Call them and threaten to leave. you should get a better deal. 

oldernonethewiser

maya85 said:

Call them and threaten to leave. you should get a better deal. 

That's what I did.  They weren't interested in offering any reduction so I left.  Easy. 

basill

Time to switch, start with the MSE Broadband comparison page or another like Moneysupermarket to find a better deal.

Plusnet might offer to beat your best deal or you can switch and enjoy some cashback and a great new customer offer from another provider. 

https://www.moneysavingexpert.com/compare-broadband-deals/

brewerdave

Just be careful that your telephone exchange has not become "fibre priority" - if it has ,then nobody else will be able to offer you any service other than full (FTTP) fibre - and many are not offering a phone service with the broadband. ONLY Plusnet can allow you to continue with your existing package (for the moment!)