letter of claim from dcblegal. Which they discontinuance

Eminowa

Please my beautiful and love people is my defense good to go so I can file it ?

Le_Kirk

Eminowa said:

Please my beautiful and love people is my defensce good to go so I can file it ?

Coupon-mad said:
Yes that's good (and far easier to read for us as we answer so many threads per day)!

I would take that as a yes, posted earlier.

Eminowa

A claim was issued against you on 12/02/2024

Your acknowledgment of service was submitted on 26/02/2024 at 19:49:56

Your acknowledgment of service was received on 27/02/2024 at 08:05:29.

The above is from money claim websites. i have done my AOS as seen above and i have also submitted my defence on the 28/02/24. But there isnt any update on moneyclaim website to see if they have received my defence.

What do i do?

should i send another defence again. and yes i received an automated email back from the them when i submitted via  CCBCAQ@justice.gov.uk

KeithP

But you do have an email receipt for your Defence, don't you?
In due course you MCOL Claim History should be updated to reflect that.
If you want to, you could phone the CNBC - number on your Claim Form - and ask them what's going on.
Be prepared for a long wait if phoning them.

Eminowa

Thank you for your email which may be in relation to delays you have experienced with our service. I am sorry to hear you are unhappy with the service provided by us. We understand the delays that you are currently experiencing can be frustrating and fall short of the standards you rightly expect of us. As a public service, we record all complaints and regularly review points that are raised to improve our service.

 

This service is currently undergoing a significant transition as we take on new work and expand to meet the growing needs of our customers. This means we have a large backlog of work to clear.

 

The service is focusing on reducing the volume of work in priority order and to do this we are currently prioritising resources to tackle case progression work as opposed to dealing with chase up correspondence, so we ask for your continued patience and trust that your case will be dealt with in due course.  We are aiming to recover our position by the end of the September.

 

The service has also recently introduced new procedures to make sure work is being processed as soon as possible. Please be assured that this is a result of feedback received from our customers, as we are actively looking to improve the service being offered. These procedures have seen a reduction in processing time already and further improvements are expected in the coming weeks. If you would like to track our performance please click on the link below which will take you to our latest available information.

 

The Business Centre Performance update is published weekly

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

Thank you for emailing the County Court Business Centre, please accept this as a receipt of your email.  Where a response is required we will endeavour to respond to your email within 10 working days (please do not re-send duplicate messages)

 If you’ve submitted a complaint, please note that the Court will aim to reply within 10 working days. (please do not duplicate complaints)

You should not come to any of our court and tribunal buildings if:

• you have coronavirus symptoms
• you have tested positive for COVID-19 or are waiting for a test result
• you have been instructed by the NHS to self-isolate

If we’re expecting you, let us know as soon as possible if you’re not coming to the court or tribunal.

 

If you should have any queries please forward to CCBC@JUSTICE.GOV.UK

 

The County Court Business Centre is a separate entity to Northampton Combined Court and therefore only deal with CCBC and Traffic Enforcement queries.   We do not deal with Family, Probate or Bankruptcy matters.

 

Guidance is accessible online 24 hours a day at

http://www.hmcourts-service.gov.uk/onlineservices2/important_info/claim_criteria.htm

 

Court staff are not legally trained.  If your query is in relation to whether you have a valid claim, we will be unable to comment on this matter.  You may wish to seek professional legal advice from a Solicitor, Legal Executive or Citizens Advice Bureau. 

 

Please note that attachments must be sent in a format supported by the software used by the specified court to which it is sent.  These formats are listed on Her Majesty’s Courts and Tribunals Service website.  Attachments sent to a specified court in a format not listed will be treated as not having been received by the court.

The time of receipt of a transmission will be recorded electronically on the transmission as it is received.

If a transmission is received after 4pm any document attached to the transmission will be treated as filed on the next day the court office is open.

If you are having problems completing an electronic form please visit the below link, it contains useful information about using Adobe which may be of assistance: https://acrobat.adobe.com/uk/en/products/about-adobe-pdf.html

 

To view an up-to-date list of our current processing and response times please visit www.gov.uk/guidance/hmcts-civil-business-centres-performance-information.

 

 

The office is closed on all bank holidays.

 

 

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Thank you.

this was the message i received when i sent my defence

KeithP

OK, so you have a receipt.

These words are in that response...

Thank you for emailing the County Court Business Centre, please accept this as a receipt of your email. 

Coupon-mad

Why not just email it again to the new CNBC email address you read about in the Template Defence thread?

Eminowa

Thanks I have now received a letter confirming receipt from HM Court regarding my defence.
It's now a waiting game to see if UKPC proceed to court or they would discontinue

Eminowa

my D.Q has now arrived from the court. I will be filing and emailing to the court today. I haven't heard from DBCL at all

Coupon-mad

Good to see the DQ delays going down to one month instead of two.