Regular savers - higher amounts

Middle_of_the_Road

subjecttocontract said:

But does the website trump/override the letter ? I don't think so but I don't know......I could guess but I don't need to because the latest communication from CoOp says it's fixed.

Think you'll be disappointed 😞
I don't care either way, certainly not enough to call them and see what excuse they come up with 

AmityNeon

subjecttocontract said:

But does the website trump/override the letter ? I don't think so but I don't know......I could guess but I don't need to because the latest communication from CoOp says it's fixed.

Usually in the event of any contradictory information, product-specific T&Cs ultimately apply.

subjecttocontract

I don't know if that's the legal position, you may be guessing as well.

kaMelo

That will certainly be their legal position. The letter is just a communication and forms no part of either the general or product specific terms of the account.

As @AmityNeon said, if any contradiction between the two the product specific terms always trump the general terns