Cahoot online banking issue

mab3000

Been trying all day. When I log into my online banking, it then takes me to my home page. Then whenever I click pretty much anything on my online banking screen, it logs me out automatically. Anyone else having this issue? 

d63

mab3000 said:

Been trying all day. When I log into my online banking, it then takes me to my home page. Then whenever I click pretty much anything on my online banking screen, it logs me out automatically. Anyone else having this issue? 

earlier this week had all sorts of problems logging in and then being logged out again for no apparent reason whichever browser i tried, but was ok when i needed to use it just now.

Malchester

They had problems across Cahoot and Santander earlier in the week for a few hours but all sorted relatively quickly and running OK. 

Cosmic_Life

I had these problems as well for several hours yesterday morning, but was working OK in the afternoon.  The very least they should do in these circumstances is show a warning on the logon page.

Brie

I couldn't do anything in Santander last weekend beyond see the first page that lists the accounts.  Click on anything and I got a page saying "sorry online banking isn't available right now, if you need assistance ring (a long list of numbers)".  I didn't have time to ring (keeping an eye on a medical emergency at home) so just tried several times over the weekend with no success.  

Got the same message on Monday but had time to ring and got through to a chap to whom I said because I wasn't able to transfer some money I'd had interest charged on the other bank to which I was transferring.  He logged a complaint for me but the ultimate response was it wasn't their fault I hadn't bothered to ring them.  

Just mentioning this in case anyone else was trying to log a similar complaint.

sheffieldeagle

mab3000 said:

Been trying all day. When I log into my online banking, it then takes me to my home page. Then whenever I click pretty much anything on my online banking screen, it logs me out automatically. Anyone else having this issue? 

Just to let you know if you are using the Three  network you may have ongoing problems. Very glitchy for me. Normally takes a few attempts to do what I want to do but it gets there eventually.

Cheers

mab3000

Thanks everyone. I managed to eventually get it to work to move everything I had in the account elsewhere, didn’t have the confidence to keep the money in the account with it being so glitchy. Especially there not being an app as an alternative.  

Interesting what you say sheffieldeagle about using the three network. They are my home broadband provider. 

Malchester

mab3000 said:

Thanks everyone. I managed to eventually get it to work to move everything I had in the account elsewhere, didn’t have the confidence to keep the money in the account with it being so glitchy. Especially there not being an app as an alternative.  

Interesting what you say sheffieldeagle about using the three network. They are my home broadband provider. 

I have also moved my funds out of Cahoot elsewhere. Never been overly happy with them but this has made me take action. And yes I know that any bank can have issues like this but Santander  / Cahoot seem to suffer more.

AndyRat

Is anyone experiencing issues with logging in today - 31 Jan 2025, I'm not getting the OTP sent to my phone, so I can't complete login.

EDIT - Should have tried this first, restarted my phone and hit by a torrent of OTPs. Doh!

janusdesign

I always run into problems with Cahoot (and perhaps Santander) if I have Cloudflare Warp enabled on my desktop - other banking sites don't mind it, but Cahoot will often let you login with it, but then throw you out the moment you try to do anything... disabling it will usually make Cahoot work normally.

carpy

cannot log into Cahoot.....anyone else having trouble?