NatWest Premier Account

trient

enterprising2016 said:

I submitted a request to change account type to Natwest Premier Reward recently via the apps but was refused a week later.

Did you have your income paid into this account specifically? This is what usually trips the automated upgrade process. You may meet the income criteria but are not showing it in the account.

A cheeky question. Is it possible to request Premier Reward account from both Natwest and RBS - or are we only allowed to choose one of them?

Both, but again subject to proof of income available for each account at the time you request the upgrade.