New Fridge Freezer delivered with a 2 pin plug

35har1old

user1977 said:

35har1old said:

Bubbles19680102 said:

I've recently bought a new american style fridge freezer from an online retailer (based in the uk) delivered to myself in the UK.  When it was delivered it was fitted with a 2 pin European plug. When i have contacted their customer services all they have advised is that i purchase an adaptor.  After researching running a fridge freezer 24/7 with an adaptor being an increased risk of fire i have declined and asked them to send someone out to fit a UK 3 pin plug. They have refused to action this.  If i return the item it will be at my expense and considering it is a very large fridge freezer it will be costly. Can anyone advise my rights on this matter? Or if ai pay for a qualified electrician to remove the 2 pin socket and fit a UK approved 3 pin socket will it cancel any warranty??? Thank you for any advice. 

What voltage is it ?
Does it have three wires to fit to a three pin plug?

The voltage isn't going to be different if it has a Euro plug, and if it has two wires then it's double-insulated.

Need to check for the double square symbol

user1977

35har1old said:

molerat said:

john1 said:

Bubbles19680102 said:

I've recently bought a new american style fridge freezer from an online retailer (based in the uk) delivered to myself in the UK.  When it was delivered it was fitted with a 2 pin European plug. 

American style plus 2 pin plug  ?? check for correct UK voltage 

Why would an item with a factory fitted EU plug need the voltage checked ?

How do you no its a EU plug?

You've literally quoted the OP which says it's a European plug.

Bubbles19680102

Im the original poster was trying to upload photos of the plug not sure if i have managed or not. I bought it from Appliances direct, the day i Bought it it was around £15 cheaper than the same model in Argos, but appliances direct gave the option of paying an extra £50 for next day delivery, Argos would of been 7 days delivery. Then paid an extra £14.99 for the delivery men to remove packaging. I've ordered a plug converter from amazon that someone shared the link to. But now someone has said because the back and sides of the fridge are metal it needs earthing.

Alderbank

It does need earthing. And the earthing connector is clearly visible on your photos.

You need a grounded EU to UK 3 pin connector. Mr Gadget has a solution to your problem on Amazon.

https://www.amazon.co.uk/Mr-Gadgets-Solutions-Grounded-European-Converter/dp/B09PF33FGL/ref=asc_df_B09PF33FGL/?tag=googshopuk-
21&linkCode=df0&hvadid=570266727993&hvpos=&hvnetw=g&hvrand=11241450694943133556&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=1007359&hvtargid=pla-1669825252037&psc=1&mcid=a0b1b4e7bad23e938ec1e91dbbdcee6b

IvanOpinion

Cut the plug off and fit a UK plug (£1 and 5-10 minutes effort)

Alderbank

IvanOpinion said:

Cut the plug off and fit a UK plug (£1 and 5-10 minutes effort)

You and I both would do that without a second thought, but then we would not have been puzzled by the unfamiliar plug and whether it had two connections or three.

Fitting a mains plug safely requires a certain degree of skill, experience and knowledge. Connecting the wrong wires can be devastating. 
We shouldn't just tell everyone to do it.

eskbanker

Alderbank said:

IvanOpinion said:

Cut the plug off and fit a UK plug (£1 and 5-10 minutes effort)

You and I both would do that without a second thought, but then we would not have been puzzled by the unfamiliar plug and whether it had two connections or three.

Fitting a mains plug safely requires a certain degree of skill, experience and knowledge. Connecting the wrong wires can be devastating. 
We shouldn't just tell everyone to do it.

Especially in the context of the terminology used in the OP:

Bubbles19680102 said:

Or if ai pay for a qualified electrician to remove the 2 pin socket and fit a UK approved 3 pin socket will it cancel any warranty???

the_lunatic_is_in_my_head

Alderbank said:

It does need earthing. And the earthing connector is clearly visible on your photos.

You need a grounded EU to UK 3 pin connector. Mr Gadget has a solution to your problem on Amazon.

https://www.amazon.co.uk/Mr-Gadgets-Solutions-Grounded-European-Converter/dp/B09PF33FGL/ref=asc_df_B09PF33FGL/?tag=googshopuk-
21&linkCode=df0&hvadid=570266727993&hvpos=&hvnetw=g&hvrand=11241450694943133556&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=1007359&hvtargid=pla-1669825252037&psc=1&mcid=a0b1b4e7bad23e938ec1e91dbbdcee6b

This is the problem with Amazon, the seller who has the buy box only has a VAT number on their profile, no address, I haven’t looked but would guess the company is in China*

Regarding cutting the plug off, if something goes wrong with the fridge later on last thing OP needs is the company blaming them, given they’ve supplied without a compliant plug it doesn’t bode well for further issues.

Proper adapter from a proper UK company is what’s needed if keeping the fridge.

*Seems to be registered to a residential street in London, could be a small trader, could be something like this 

https://www.bbc.co.uk/news/articles/ce7gpz301l4o.amp

who knows. 

MeteredOut

IvanOpinion said:

Alderbank said:

IvanOpinion said:

Cut the plug off and fit a UK plug (£1 and 5-10 minutes effort)

You and I both would do that without a second thought, but then we would not have been puzzled by the unfamiliar plug and whether it had two connections or three.

Fitting a mains plug safely requires a certain degree of skill, experience and knowledge. Connecting the wrong wires can be devastating. 
We shouldn't just tell everyone to do it.

Reasonable point. I was taught to change plugs when I was about 9 years old so it is second nature. You forget that it may be a world of mystery to others.

I still remember using the 2nd letter of the wire colour: "Blue" (Left), "Brown" (Right), to remind me which wire went where in the plug. Didn't work with the old colours, obviously.

HillStreetBlues

MeteredOut said:

IvanOpinion said:

Alderbank said:

IvanOpinion said:

Cut the plug off and fit a UK plug (£1 and 5-10 minutes effort)

You and I both would do that without a second thought, but then we would not have been puzzled by the unfamiliar plug and whether it had two connections or three.

Fitting a mains plug safely requires a certain degree of skill, experience and knowledge. Connecting the wrong wires can be devastating. 
We shouldn't just tell everyone to do it.

Reasonable point. I was taught to change plugs when I was about 9 years old so it is second nature. You forget that it may be a world of mystery to others.

I still remember using the 2nd letter of the wire colour: "Blue" (Left), "Brown" (Right), to remind me which wire went where in the plug. Didn't work with the old colours, obviously.

Switched from a colour that was obvious that which one the the live wire was, to colour that isn't.