struggling to use Teams for interview and work, how can I improve this?

textbook

ArbitraryRandom said:

As above, there are several problems you MIGHT be having, so without more detail it's hard for anyone to help. 

Please check this link and see if any of the issues described match your experience: https://support.microsoft.com/en-gb/office/i-can-t-join-a-meeting-in-microsoft-teams-85f8eb98-b815-4007-90c9-0c56b87e288d

You the need the paid version t good do a practice test.  not sure I even have an account but just clicked the link sent to me for the previous interviews.   I was thinking of creating two free accounts- one on laptop and one on mobile then calling each other, good idea?  must have a sign link on the page

cerebus

My crystal ball is on the blink

It's impossible to help the op with the scant info he has given us 

elsien

OP you’ve been asked a lot of questions and haven’t answered any of them.
No one can help until you do. 

EnPointe

OP 

what  is your phone ? 
what is your laptop ? 
do have the tems application on  these devices? 
what email address  were the invitations sent  to and is the same  email address  as any  installation of  teams  and/or Office / Microsoft 365 is logged into ... 

in my previous job i had MS365  account s with both my employer and the 'customer'  of the contract ,  if i had a teams invite  sent to my personal email address i had to ensure i was logged out of 365 on both those accounts  else i would get an error messager aobut the wrong address  etc  

PHK

OP has another thread with equally brief information that doesn't make sense. 

I think it's clear they are very non technical so I'm not sure this is the ideal place for them as all the different  answers will confuse them. 

This is one of those situations where a one to one chat (without others butting in trying to help) would solve the situation 

cerebus

PHK said:

OP has another thread with equally brief information that doesn't make sense. 

I think it's clear they are very non technical so I'm not sure this is the ideal place for them as all the different  answers will confuse them. 

This is one of those situations where a one to one chat (without others butting in trying to help) would solve the situation 

Agreed , face to face to with the pc/laptop in front of them 

textbook

EnPointe said:

OP 

what  is your phone ? 
what is your laptop ? 
do have the tems application on  these devices? 
what email address  were the invitations sent  to and is the same  email address  as any  installation of  teams  and/or Office / Microsoft 365 is logged into ... 

in my previous job i had MS365  account s with both my employer and the 'customer'  of the contract ,  if i had a teams invite  sent to my personal email address i had to ensure i was logged out of 365 on both those accounts  else i would get an error messager aobut the wrong address  etc  

Samsung A13

Asus intel R Core (TM) i5 -2430M  CPU 2.4 GHz,  RAM 3GB, 64 GB operating system

windows 7 home premium

On the phone just googled it on computer and downloaded it.

The invitation was sent to my personal email address.  don't think i was logged into the app on computer or phone

cerebus

Ah windows 7 is old and probably unsupported by teams, you might need to update your computer to windows 10

EnPointe

cerebus said:

Ah windows 7 is old and probably unsupported by teams, you might need to update your computer to windows 10

https://learn.microsoft.com/en-us/answers/questions/1189035/teams-client-on-win-7  would bear that out 

Win 7 is deprecated , it is likely that  the PC  mentioned by the OP  could quite happily  run win 10  which is supported. 

cerebus

Well there's your answer 

Op you have to update your computer to windows 10 if you wish to continue using teams 

This is the link to install windows

https://www.microsoft.com/en-us/software-download/windows10

If you are not confident doing it yourself I would advise the use of a friend to help you

As with anything always back up your computer first before doing anything that changes things on your pc (you really should be doing this anyway)